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Strategic Planning Metrics: Service Quality

Convenient and safe transit and other services that deliver a positive customer experience. [tableau://transtat.sfmta.com/t/public/views/Goal2Dashboards/ServiceQuality?:embed=y&display_count=no,/...

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Maintenance Requests

Broken parking meters, faded curbs, and more: let us know what needs fixing. If you have a request you don't see here, call us at 311 or visit the 311 websiteFor calls outside of San Francisco, dial...

Reports and documents

Record Retention Policy

Tuesday, 20 April, 2021

Please see 4-20-21 MTAB Item 10.10 2021 Record Retention Policy and Schedule.

Project update

Route & Stop Message Outage on Stop Pages

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Stop pages are not currently showing NextMuni messages that apply to a particular route or stop. This is expected to be corrected on Tuesday, January 11. We apologize for the inconvenience. General...

Event

Potrero Yard Modernization Project Working Group Meeting #26

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This meeting will be conducted remotely. Date: February 7, 2022 Time: 6:00-8:00 p.m. Location: Virtual Conference via Zoom Join Online: https://us02web.zoom.us/j/82068959504?pwd...

Project update

Sunday Streets Excelsior: October 19, 2025

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Event Summary Sunday Streets is an open streets event put on as a joint project between SFMTA and Livable City to promote active lifestyles and bicycle and pedestrian activities. These events close...

Event

Policy and Governance Committee meeting, February 22, 2022

Due to the COVID-19 health emergency and to protect our Board Members, SFMTA staff, and members of the public, the Board’s Meeting Room at One South Van Ness Avenue is closed. Members of the public...

Event

Paratransit Coordinating Council Meeting, January 19, 2022

SFMTA works closely with the Paratransit Coordinating Council (PCC) in planning and monitoring door-to-door van and taxi services. The PCC is a 38-member committee comprised of van and taxi consumers...