FINAL UPDATE: Delay at Jackson and Mason has cleared. OB Hyde and Mason Cable Car lines resuming service. (More: 17 in last 48 hours)

Shared Mobility Average Response Time

In order to ensure that scooters are not cluttering the sidewalk and causing an impediment to older adults, people with disabilities and other pedestrians, SFMTA, in collaboration with the Mayor’s Office on Disability, has established clear parking requirements. SFMTA Investigators issue a $100 citation for each improperly parked scooter. Additionally, the Scooter Share Permit Terms and Conditions require that improperly parked scooters shall be either re-parked in the correct manner or shall be removed by the scooter share operator within two hours. The dashboards linked below track the average response times for all requests from SFMTA to correct improperly parked scooters, the average response time per month for each permittee, and the type of response. These response dashboards have been made public in a continuing effort to provide transparency to the public regarding accountability of Scooter Share operators. This new tracking feature has been in effect since November 2020.

Reset to default view
Export image
Download displayed data in excel format
Download complete/accessible data for this metric

 

Other Shared Mobility Response Dashboards

Return to Shared Mobility Dashboards