Divisions & Units

Citations Processing and Parking Permits Oversight of the processing, payment, review and customer service associated with the approximately 1.5 million parking and transit citations issued annually and generating approximately $90 million in revenue...

System Safety reports to the Director of Transportation Our Responsibilities Providing a safe environment for riders, employees and the citizens of the City and County of San Francisco and maintaining a Safety Program that attains an optimum level of...

Security, Investigations and Enforcement (SIE) provides all security, fare enforcement, and investigative services for the SFMTA, including: Proof of Payment Unit – Conducts inspections for fare compliance on all SFMTA vehicles, bus stops, rail...

Key Responsibilities • Planning short- and long-term transit routes and stops; designing and establishing service levels • Working with Transit Management in reviewing service delivery performance indicators and recommending improvements to maximize...

General Description The CSO Shelter & Platform Maintenance Section oversees the maintenance of bus shelters and rail platforms, advertising and revenue generation from SFMTA assets. The service is managed as an enterprise public-private partnership...

Oversees internal and external communications to highlight the expansive role that SFMTA plays as San Francisco’s transportation manager. Working across various divisions, the Strategic Communications Team provides communications and outreach...

Our Mission Our mission is to plan, design, implement, and maintain the city’s transportation infrastructure and regulations to support San Francisco’s mobility needs as the city changes and grows. The Streets Division initiates and coordinates...

Streets Division's (SD) Administration provides administrative and operating support to the division including finance and budget, payroll, purchasing and human resources. Our Responsibilities 311 Request Coordination Division Operating Budget...

Traditionally, Taxis, Access & Mobility Services Division (TAMS) has represented a combination of two distinct functions of the SFMTA that substantially overlap in the regulation of the taxi industry. Accessible Services is a core support function...