ATTN: Report of traffic lights out at Geneva and San Jose. Exercise caution through the area. Treat as a four way stop.

Citation Payment and Other E-commerce Scheduled Maintenance

Service Affected
Parking
Website
Effective date details

Sunday, June 21, midnight to 3:30am

Outage information

Online e-commerce systems are scheduled to be unavailable to allow our vendors to perform maintenance on the systems.

The following website services will be unavailable:

  • Online citation payments 

  • Online citation protest filings 

  • Online citation hearing requests 

  • Online parking card purchases 

  • Online Residential Parking Permit (RPP) renewal 

The following phone service will not be available:

  • Interactive Voice Recognition citation payments 

The following phone app will not be available:

  • PayTix app 

The following phone app will be available:

  • Pay by Phone app 

Once service is restored

Once maintenance has been completed, you will be able to access the various services as follows: