Reminder: Starting tomorrow #subwaysvc will close early at 9:30pm nightly for maintenance work. During closure https://t.co/CYvdQaNxpx (More: 12 in last 24 hours)

Transit Operations

Our Responsibilities

 

Complementing the Transit Management subdivision and delivering service after the vehicle leaves the facility; includes the Central Control and Line Management Centers, Street Inspectors, and Station Agents.

 

This is achieved through:
  • Improving day to day management of service on the street • Assigning higher-level managers, dedicated to street service management
  • Establishing clearer responsibility and accountability for on-time performance
  • Minimizing in-service delays and shortening recovery time • Improving the ability to analyze and respond to customer issues and concerns