FINAL UPDATE: Eastbound #SubwaySvc cleared at West Portal. Regular service resuming. https://t.co/BxDKrlF8sg (More: 11 in last 48 hours)

Transit Operations

Our Responsibilities

Complementing the Transit Management subdivision and delivering service after the vehicle leaves the facility; includes the Central Control and Line Management Centers, Street Inspectors, and Station Agents.

 

This is achieved through:
  • Improving day to day management of service on the street • Assigning higher-level managers, dedicated to street service management
  • Establishing clearer responsibility and accountability for on-time performance
  • Minimizing in-service delays and shortening recovery time • Improving the ability to analyze and respond to customer issues and concerns