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Event

Paratransit Coordinating Council Meeting, March 18, 2026

SFMTA works closely with the Paratransit Coordinating Council (PCC) in planning and monitoring door-to-door van and taxi services. The PCC is a 38-member committee comprised of van and taxi consumers...

Event

Taxi Outreach Meeting February 2026

February 19, 2026 at 3:00 PM Agenda Taxi Code Reform Proposals Proposed taxi meter rate amendments SFO minimum fare Meter and a half Driver Duties: No long hauling Color Scheme Duty to Report Lost and...

Event

Taxi Outreach Meeting March 2026

March 19, 2026 at 3:00 PM Agenda Taxi Code Reform Proposals Proposed taxi meter rate amendments SFO minimum fare Meter and a half Flat rate to hotels Announcements SFMTA announcements Code reform...

Reports and documents

Engineering Public Hearing Agenda, March 6, 2026

Friday, 6 March, 2026

The Streets Division of the San Francisco Municipal Transportation Agency will hold an online public hearing on Friday, March 6, 2026, at 10:00 AM. Meeting Access Instructions This hearing will be...

Project

Curb Management

Project Introduction

When we don't provide enough loading zones in the right places, people double-park to load and unload, creating safety hazards and disrupting traffic and transit, andbusinesses have trouble getting...

Project

Mission Bay Blvd Quick-Build Project

Project Introduction

The Mission Bay Quick-Build Project will design and implement near-term transportation safety features identified in the San Francisco County Transportation Authority’s (SFCTA) Mission Bay School...

Unit

Parking Revenue & Operations

The Parking, Curb Management, Operations and Contract Administration Group sets parking and curb regulations and manages on-street and off-street assets and related contracts, to achieve the SFMTA's...

Event

ISCOTT Meeting 1610 - February 26, 2026

The Interdepartmental Staff Committee on Traffic and Transportation (ISCOTT) hearing will be held remotely. Members of the public are invited to participate either by phone or on-line. Please follow...

Event

ISCOTT Meeting 1611 - March 12, 2026

The Interdepartmental Staff Committee on Traffic and Transportation (ISCOTT) hearing will be held remotely. Members of the public are invited to participate either by phone or on-line. Please follow...

Reports and documents

Appendix 1 - NTAS Journey Map

Wednesday, 9 April, 2025

A journey map is a visualization document used to describe the steps a user takes to complete a process which accomplishes a goal. This Journey Map was developed as part of Phase II of the National...

Reports and documents

Appendix 2 - Persona A One Pager

Wednesday, 9 April, 2025

A persona is a fictional representation of a user group that private sector businesses often use to better understand their potential customers’ needs, goals, and pain points. This document summarizes...

Reports and documents

Appendix 3 - Persona B One Pager

Wednesday, 9 April, 2025

A persona is a fictional representation of a user group that private sector businesses often use to better understand their potential customers’ needs, goals, and pain points. This document summarizes...

Reports and documents

Appendix 5 - Persona D One Pager

Wednesday, 9 April, 2025

A persona is a fictional representation of a user group that private sector businesses often use to better understand their potential customers’ needs, goals, and pain points. This document summarizes...

Reports and documents

Appendix 4 - Persona C One Pager

Wednesday, 9 April, 2025

A persona is a fictional representation of a user group that private sector businesses often use to better understand their potential customers’ needs, goals, and pain points. This document summarizes...

Page

Phase II - National Transit Adaptation Strategy

Phase II: Rider Personas Phase II is comprised of development of four transit rider personas to provide transit agencies with a useful touchpoint for understanding the identities and needs of...