Search - site wide text search
Appendix 1 - NTAS Journey Map
A journey map is a visualization document used to describe the steps a user takes to complete a process which accomplishes a goal. This Journey Map was developed as part of Phase II of the National...
Appendix 2 - Persona A One Pager
A persona is a fictional representation of a user group that private sector businesses often use to better understand their potential customers’ needs, goals, and pain points. This document summarizes...
Appendix 3 - Persona B One Pager
A persona is a fictional representation of a user group that private sector businesses often use to better understand their potential customers’ needs, goals, and pain points. This document summarizes...
Appendix 5 - Persona D One Pager
A persona is a fictional representation of a user group that private sector businesses often use to better understand their potential customers’ needs, goals, and pain points. This document summarizes...
Appendix 6 - NTAS Persona Development
As part of Phase II of the National Transit Adaptation Strategy project carried out by the former Office of the Chief Strategy Officer division of the SFTMA, project partners at MIT developed transit...
Appendix 4 - Persona C One Pager
A persona is a fictional representation of a user group that private sector businesses often use to better understand their potential customers’ needs, goals, and pain points. This document summarizes...
Phase II - National Transit Adaptation Strategy
Phase II: Rider Personas Phase II is comprised of development of four transit rider personas to provide transit agencies with a useful touchpoint for understanding the identities and needs of...
Engineering Public Hearing Agenda, March 20, 2026
The Streets Division of the San Francisco Municipal Transportation Agency will hold an online public hearing on Friday, March 20, 2026, at 10:00 AM. Meeting Access Instructions This hearing will be...
Geary Community Advisory Committee Meeting Agenda - April 8, 2026
Potrero Yard Modernization Project
The Potrero Yard Modernization Project will replace an obsolete, century-old bus yard with a modern, four-story, efficient bus maintenance and storage facility. The SFMTA Board of Directors approved...
American Indian Cultural District Celebration: Saturday, March 28, 2026
Event Summary The American Indian Cultural District celebration will feature vendor booths and a stage for live performances on one block of Valencia Street between 15th and 16th streets. The event...
Golden State 5K: Sunday, March 29, 2026
Event Summary The Golden State Warriors and Mascot Sports are producing the second annual Golden State 5K on Sunday, March 26. The event features a 5K run with a wellness festival consisting of pre-...
1200 15th Street Renovation Project
The 1200 15th Street Renovation Project will remodel the inside of a historic 1931 building into a new location for SFMTA staff. This project helps with the SFMTA’s goal of updating facilities to...
M Ocean View Transit and Safety Project
The M Ocean View connects the Ocean View district to downtown San Francisco via the Twin Peaks Tunnel and the Balboa Park BART station. It also provides the Ocean View district with access to...
Late Arriving Flights Expected
TO: San Francisco Taxi Drivers SFO will begin a runway reconstruction project on Monday, March 30, 2026. Arriving flights are expected to see delays, particularly flights scheduled to arrive between...
4-2-26 CAC Agenda
3-5-26 CAC Minutes
4-2-26 CAC Item 8 Clipper Next Generation
4-7-26 TC Amendments
New Potrero Bus Yard Gets Green Light: More Reliable Rides and Safer Conditions for Staff
The new Potrero Yard will help our staff make your rides on the 22 Fillmore even more reliable. The Potrero Yard Modernization Project has been given the green light! Both the SFMTA Board of Directors...
ISCOTT Meeting 1613
The Interdepartmental Staff Committee on Traffic and Transportation (ISCOTT) hearing will be held remotely. Members of the public are invited to participate either by phone or on-line. Please follow...
ISCOTT 1613 Agenda
Post Incident Summaries - March 2026
Detailed accounts of recent major system delays of 30-minutes or longer. We apologize if you were inconvenienced by any of these delays and thank you for riding Muni. Incidents are posted on this page...