ATTN: OB 48 blocked near Portola and O'Shaughnessy by #SFPD activity. Expect delays and possible reroute. (More: 20 in last 48 hours)

MuniMobile Help

SFMTA.com/MuniMobileHelp
Please complete the form below. This form is for technical assistance with the MuniMobile app. To contact us about Muni service in general, please use our online Muni feedback form or call 311.
Please enter "11111" as your billing Zip Code if using an international credit card. If your card provider requires AVS check then you will need to use another form of payment.

We will be moving our ticketing app, MuniMobile™ to a new vendor in the coming months.

Effective September 1, 2023 new tickets purchased in the original app will have an expiration date of 21 days. Please keep these dates in mind and actively manage your ticketing purchases.

TIP: Single ticket rider? Clipper Mobile may be a good option for you! Visit our fares page (SFMTA.com/Fares) for more information on discount programs available only with Clipper.

If this is a life-threatening situation, please call 911 immediately.


Contact information 
Located under Account > About This App (i.e. iOS 65d8)
How can we help?