News

Updated: Wednesday, December 7, 2016, 4:51 pm

Muni Ridership Survey Shows Transit is Headed in Right Direction

Finding out what riders think about Muni benefits our agency and the city in many ways. For one, it makes sure we’re on the same page as riders about what really good public transportation looks like. This year, it seems we’ve gained ground on delivering the kind of Muni transit service desired by many San Franciscans.

That’s according to the results of our 2016 Muni Ridership Survey. Presented at the SFMTA Board of Directors meeting this Tuesday, it shows unprecedented levels of customer approval, with 70 percent of riders rating Muni’s overall service as “good” or “excellent.”

People board a Muni bus on Mission Street.

Updated: Wednesday, December 7, 2016, 4:41 pm

Please note the special location for the December 15 meeting of the Van Ness Business Advisory Committee. We will meet at the Van Ness Improvement Project Field Office, 180 Redwood Street, Suite 300.

Updated: Wednesday, December 7, 2016, 4:40 pm

A couple in Victorian-era clothing dancing together.
The Great Dickens Christmas Fair on November 22, 2014. Photo: --Mark--/Flickr

Updated: Wednesday, December 7, 2016, 4:39 pm

A Muni trolley bus at a curbside stop with customers boarding.

Using quick, cash-free payments for your Muni fare saves everyone time. Starting next year, it’ll also save you money.

As part of Muni fare changes on Jan. 1, 2017, single-trip Muni fares paid with a Clipper ® Card or the MuniMobile app will cost 25 cents less than on-board cash fares and Limited Use Tickets purchased at Muni Metro stations. Clipper and MuniMobile users who activate their fares after 8:30 p.m. will also get to ride Muni all night.

These rewards are meant to encourage quicker, safer fare payments that allow Muni to spend less time boarding at stops - and more time getting you where you’re going.

This is just one part of a set of January fare changes, which also include an extension of the youth fare discount to everyone 18 or younger (previously set at 17 years old).

The most significant fare changes, listed below, will also affect discounted single trip fares and monthly passes, as well as Adult Monthly “A” passes. All fare changes can be found on our Fares and Passes webpage, and more on the reasons for these changes is below.

Updated: Wednesday, December 7, 2016, 4:22 pm

Gray and red articulated Muni bus traveling east on O'Farrell with the red transit lanes for cable cars in the background and foreground. Pedestrians cross in front of the bus.
A 38 bus traveling east on O'Farrell across Powell Street

As Geary Bus Rapid Transit (BRT) hits a major milestone this week, we’re providing new opportunities to get answers to today’s biggest questions about the project.

On Friday, the Geary BRT Final Environmental Impact Report (EIR) will be made available online at the Geary BRT website and at public libraries near the 38 Geary route. The document will include the recommended design option, years of analytical work detailing how the project is expected to affect communities as well as responses to public comments.

The San Francisco County Transportation Authority (SFCTA) Board, which is comprised of the SF Board of Supervisors, is set to vote on approval of the Final EIR and the Geary BRT project on January 5. Early improvements will start in 2017.

Learn more about the next steps in our blog post from last month. To stay in the loop on hearing dates and how to give decision-makers your feedback, visit the Geary BRT website. You can also get Geary BRT updates via text message by texting YES to 628-600-1675.

Updated: Wednesday, December 7, 2016, 2:48 pm

The K-Ingleside and J-Church will be temporarily rerouted around the Balboa Park Station starting Tuesday, September 6 until March 2017

Updated: Wednesday, December 7, 2016, 2:37 pm
Updated: Wednesday, December 7, 2016, 11:26 am

This project will include bicycle, transit, pedestrian, curbside management, and traffic improvements on Folsom and Howard streets while addressing safety needs and future transportation demand in the growing South of Market Neighborhood.

Updated: Wednesday, December 7, 2016, 11:26 am

This project will include bicycle, transit, pedestrian, curbside management, and traffic improvements on Folsom and Howard streets while addressing safety needs and future transportation demand in the growing South of Market Neighborhood.

Updated: Tuesday, December 6, 2016, 8:13 pm

Detailed accounts of recent major system delays. We apologize if you were inconvenienced by any of these delays and thank you for riding Muni. Incidents are posted on this page no earlier than the following regular business day.