Better Connections from Bayview and Hunters Point to Downtown

To better connect southeast San Franciscans with downtown, the SFMTA debuted the 15 Bayview Hunters-Point Express in late January, coinciding with the return of T Third train service. Within weeks, average daily boardings reached 1,000 customers on this new service.

The 15 Bayview Hunters Point Express 

We added this route based on community feedback from the Southeast Muni Expansion Project in 2018, which prioritized a more direct trip to downtown from the Bayview. With the sudden rise of the COVID-19 pandemic and its disproportionate impacts on communities in the Bayview and Hunters Point, fast-tracking the project became critical to our transit planning. Adding service capacity and a direct connection between these neighborhoods and downtown is a crucial step in supporting the City’s economic recovery and increasing job access for essential workers using transit.

Using data from the SFMTA Equity Toolkit, staff determined that the addition of the 15 Bayview Hunters Point Express in the January 23 service changes resulted in the largest increase in job access for 45- and 60-minute commutes of any San Francisco neighborhood.

The SFMTA convened the Bayview Hunters-Point Express Working Group, comprised of community leaders who helped shaped the conversation on route options. Then, at a time when pandemic precautions precluded in-person community outreach, we invited all area residents to vote for their preferred route through both an online and text-based survey.

After months of planning and continuous support from the Bayview Hunters-Point Express Working Group, we were able to implement a route that offers service closer to residents’ homes and make trips shorter for community members.

“We appreciate the community process and approach SFMTA took to reinstate the 15 Bayview Hunters Point Express,” said Lyslynn Lacoste, Executive Director at Bayview Hunters Point Mobilization for Adolescent Growth in our Communities (BMAGIC) and working group member. “Particularly identifying and prioritizing those that are most isolated in the Bayview community and ensuring that they have efficient access to the public transportation line extending to downtown. I look forward to personally utilizing [it] myself as I travel from the downtown area to my office in the Bayview.”

While in-person outreach remains limited due to COVID-19 physical distancing guidelines, SFMTA staff continue to engage community residents and leaders in order to evaluate the service and gather feedback. Discussions with the working group on the initial impact of the service began earlier this week. In mid-March, project staff also distributed handouts to customers of the 15 Bayview Hunters Point Express waiting at bus stops and onboard when riding between downtown and the Bayview. Posters were also placed in businesses along Third Street in the Bayview.

Muni customer reading handout provided by SFMTA staff

15 Bayview Hunters Point Express signs were posted at businesses along Third Street

Community members are encouraged to provide comments on the 15 Bayview Hunters-Point Express by completing the online Muni feedback form.