FINAL UPDATE: Delay at San Jose and San Juan has cleared. OB #JChurch resuming service. https://t.co/1klhxSeVI1 (More: 19 in last 48 hours)

What We Heard, What We Propose: 2022 Muni Service Network

Tenderloin, Japantown, The Richmond

2 Clement, 3 Jackson, 5R Fulton Rapid, 12 Folsom/Pacific, 28R 19th Avenue Rapid, 38R Geary Rapid

What We Heard

  • Seniors and people with disabilities value closer stops, especially in hilly areas
  • Seniors rely on connections from Japantown to the Jewish Community Center for meals
  • People rely on Muni to shop on Clement Street

Considerations

  • Most of 2 Clement & 3 Jackson run within 1-2 blocks of more frequent routes (1 California, 38 Geary, 38R Geary Rapid)

What We Propose

  • 2 Clement restored from Ferry Building to Jewish Community Center (15-minute frequency)
  • 3 Jackson not restored
  • 5R Fulton Rapid articulated buses added to address crowding
  • 12 Folsom/Pacific extended to Fillmore/Jackson
  • 28R 19thAvenue Rapid restored at 10-minute frequency
  • 38R Geary Rapid improved from every 8 to every 6 minutes to reduce wait times and crowding (25% increase in capacity)

Hayes Valley and Western Addition

5 Fulton, 5R Fulton Rapid, 21 Hayes

What We Heard

  • For people with disabilities, it is difficult to access bus stops on the 5 Fulton because of the Alamo Square hill
  • Seniors and people with mobility challenges need easy access to the senior centers and St. Mary’s Hospital

Considerations

  • The 21 Hayes is within 2-3 blocks of more frequent routes (5 Fulton, 5R Fulton Rapid, 7 Haight/Noriega)
  • The 21 Hayes provides access to St. Mary’s Hospital
  • Downtown demand is greatly reduced

What We Propose

  • 21 Hayes restored from St. Mary's Hospital to Main Library/Civic Center (15-minute frequency)
  • 5 Fulton improved from every 10 to every 8 minutes to reduce crowding and wait times (20% increase in capacity)
  • 5R Fulton Rapid articulated buses to address crowding

The Haight, Parnassus, Golden Gate Heights

6 Haight/Parnassus, 7 Haight/Noriega, 52 Excelsior, 66 Quintara

What We Heard

  • Ashbury Heights is a hilly area, difficult to navigate for seniors and people with disabilities
  • Some were concerned that the 52 Excelsior is less frequent than the 6 Haight/Parnassus
  • Some would prefer an electric trolley for less noise
  • Some prefer to use the 6 Haight/Parnassus to access UCSF

Considerations

  • Pre-pandemic ridership on outer part of 6 Haight/Parnassus was relatively low

What We Propose

  • 6 Haight/Parnassus restored from Ferry Building to Quintara/14th Ave (20-minute frequency)
  • 7 Haight/Noriega maintained at 12-minute frequency
  • 52 Excelsior and 66 Quintara returned to previous alignment and maintained at 20-minute frequency

South of Market, Market Street, Financial District

10 Townsend, 12 Folsom/Pacific, 30 Stockton, 31 Balboa, 47 Van Ness, 49 Van Ness/Mission

What We Heard

  • The 10 Townsend provides valuable connection between Potrero Hill and Financial District
  • Since 27 Bryant was rerouted, no Muni service on 5th Street, where low-income seniors need connections to social services
  • Van Ness and Civic Center need connections to Caltrain
  • Demand along Pacific Avenue, Stockton Street and Columbus Avenue is high

Considerations

  • Frequent 12 Folsom service could serve SoMa from east to west
  • SoMa-Chinatown demand remains high
  • Downtown demand greatly reduced
  • Low-income seniors living along 5th Street

What We Propose

  • 12 Folsom/Pacific long line from Fillmore/Jackson to Cesar Chavez/Valencia (15-minute frequency)
  • 12 Folsom/Pacific short line from Van Ness/Jackson to 16th Street/Mission BART (15-minute frequency)
  • 31 Balboa rerouted to Caltrain via 5th Street (20-minute frequency)
  • 10 Townsend restored from SF General Hospital to Transamerica Pyramid (15-minute frequency)
  • 30 Stockton short line improved from every 12 to every 6 minutes to reduce wait times and crowding
  • 47 Van Ness not restored
  • 49 Van Ness/Mission maintained at 6-minute frequency (improved from 8 to 9 minutes pre-pandemic)

The Presidio, Marina, Fisherman’s Wharf, Chinatown and North Beach

12 Folsom/Pacific, 22 Fillmore, 28 19th Avenue, 30 Stockton, 43 Masonic, 47 Van Ness, 49 Van Ness/Mission

What We Heard

  • 43 Masonic should return to Presidio and Fort Mason
  • The 28 19th Avenue is not an effective replacement for the 43 Masonic because it doesn’t provide access to groceries
  • Van Ness and Civic Center need connections to Caltrain, western SoMa

Considerations

  • 43 Masonic is the only route serving Fort Mason
  • Other routes can replace various segments of 47 Van Ness (28 19th Avenue, 12 Folsom, 49 Van Ness)

What We Propose

  • 28 19th Avenue extended from Van Ness/North Point to Fisherman's Wharf (12-minute frequency)
  • 43 Masonic restored from Munich/Geneva to Fort Mason/Marina Safeway (12-minute frequency)
  • 12 Folsom/Pacific long line from Fillmore/Jackson to Cesar Chavez/Valencia (15-minute frequency)
  • 12 Folsom/Pacific short line from Van Ness/Jackson to 16th St/Mission BART (15-minute frequency)
  • 47 Van Ness not restored
  • 49 Van Ness/Mission maintained at 6-minute frequency (improved from 8-9 minutes pre-pandemic)
  • 30 Stockton short line improved from every 12 to every 6 minutes to reduce wait times and crowding
  • 22 Fillmore maintained at 6-minute frequency

The Mission, Excelsior, City College

49 Van Ness/Mission

What We Heard

  • 49R Van Ness Rapid would provide fast service between Van Ness, the Mission and City College, but would skip many stops

Considerations

  • Demand on Mission Street and Ocean Avenue remains high

What We Propose

  • The 49 Van Ness/Mission would continue to run every 6 minutes, as it does now, instead of every 8 minutes, as it did before the pandemic.

Southwest

23 Monterey, 28R 19th Avenue Rapid, 57 Parkmerced, 58 Lake Merced

What We Heard

  • Some want access to SF Zoo, Ocean Beach restored along Sloat Boulevard
  • Some want access to West Portal on the 57 Parkmerced
  • Some want service restored along Brotherhood Way
  • Some enjoy the new access to Westlake on the 58 Lake Merced

Considerations

  • Restoring the 23 Monterey to Sloat Boulevard and service along Brotherhood Way would preclude service to Westlake

What We Propose

  • 23 Monterey restored from Bayview to SF Zoo via Sloat Boulevard (20-minute frequency)
  • 57 Parkmerced extended from Junipero Serra to West Portal (20-minute frequency)
  • 58 Lake Merced rerouted from Sloat to Lake Merced Boulevard and from Westlake to Brotherhood Way (30-minute frequency)
  • 28R 19th Avenue Rapid restored at 10-minute frequency
  • Other changes in the Southwest:
    • The 44 O'Shaughnessy, 48 Quintara/24th Street and 49 Van Ness/ Mission to City College will operate more frequently

Noe Valley

35 Eureka, 48 Quintara/24th Street

What We Heard

  • Residents on new segments of 35 Eureka along 21st Street and 48 Quintara along Clipper Street have concerns about impacts of buses
  • Some would like better access to businesses along 24th Street

Considerations

  • Rerouting the 48 Quintara has reduced travel times and improved reliability
  • Could reroute from Castro Street to Douglass Street, but would have to rebuild intersection at 25th/Douglass

What We Propose

  • Recommended:
    • 35 Eureka & 48 Quintara/24th Street unchanged from current (30-minute and 15-minute frequencies)
  • Exploration:
    • 48 Quintara/24th Street on Douglass (requires intersection reconstruction at 25th)

J Church

What We Heard

  • Customers value a one-seat ride to downtown
  • Transfers can be challenging for those with limited mobility
  • Some find transfers unsafe

Considerations

  • Removing J Church from subway has improved reliability of all Metro lines inside the subway and reliability on the J Church

What We Propose

  • Option 1: J Church from Balboa Park to Church/Duboce (10-minute frequency)
    • Supported by technical analysis
  • Option 2: J Church from Balboa Park to Embarcadero (15-minute frequency)
    • Supported by J Church customers
  • Option 3: J Church from Balboa Park to Embarcadero evenings only (10-minute frequency daytime)