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2022 Muni Service Network

SFMTA.com/2022Network
Project Introduction

What should Muni service be like in 2022?  

Over the past months we have shared three alternatives for how service could be increased. We received public input through dozens of meetings and popups, hundreds of phone calls and emails and thousands of survey responses.   

Now our transit planners have used this input, paired with data that shows which lines are being used most and where ridership is highest, to develop a proposal for increasing Muni service in early 2022. We will also share details about how the survey results and other public feedback influenced the proposal.  

There are some changes to Muni service that we expect to make in 2022 no matter what. ​In 2022 Muni will…​ 

  • Retain all-day service within two to three blocks of all Muni stops that had all-day service before the pandemic.​  
  • Bring back the 28R 19th Avenue Rapid every 10 minutes.​  
  • Extend the 43 Masonic . ​  
  • Bring back the 10 Townsend.​

We continue to seek feedback on changes that have been made to Muni service since April 2020:

Please contact TellMuni@SFMTA.com or 415.646.2005 to provide specific feedback.  

Staff used this input to refine the proposal for Muni service additions and modifications in early 2022. The SFMTA Board will use it to make a decision that reflects the values of San Francisco.   

After we release our proposal for early 2022 Muni service additions and changes, we will seek public feedback and refine the proposal in the fall. Feedback may be provided by contacting TellMuni@SFMTA.com or 415.646.2005. The proposal for Muni service in early 2022 will be brought to the SFMTA Board for its consideration December 2021. 

Find out about the feedback we heard for 2022 Muni service  

Free interpretation available. Please request 48 hours in advance at TellMuni@SFMTA.comor 415.646.2005.  

Free interpretation available. Please request 48 hours in advance at TellMuni@SFMTA.com or 415.646.2005. 

Youth-centered Office hours   
Young people are encouraged to join our Virtual Office Hours with SFMTA staff on October 21 to find out how the proposal for Muni service would change how they get to school and to activities around San Francisco. Young people will be able to ask questions and get answers from SFMTA staff about what matters to them most about Muni service in 2022.   

Why now? 

The SFMTA initially reduced Muni service during the COVID-19 pandemic, creating a Muni Core Service Network that would accommodate public health measures to reduce risk of COVID-19 and best serve essential workers and trips. Since April 2020, we have repeatedly increased service, restoring service that previously existed as well as adding service in busy corridors and creating new lines. These efforts focused on improvements in neighborhoods identified by the Muni Service Equity Strategy with higher numbers of low-income residents and people of color.  

  • We dramatically increased Muni service in busy corridors such as Mission and 16th Street, with buses running as often as every two minutes. We are now operating more Muni service along a number of corridors including the Mission and Potrero/San Bruno corridors than we did pre-pandemic.  

  • We introduced Muni’s new 15 Bayview Hunters Point Express bus route provides fast connections between local stops in the Bayview and major destinations along Third Street into the Financial District.  

  • We rerouted the 22 Fillmore to serve Mission Bay, including the UCSF campus, medical center and Chase Center. We worked with the community to determine stops for a new connection to the 16th Street corridor, replacing the 22 Fillmore on Potrero Hill and replacing the 55 16th Street with the new 55 Dogpatch.  

  • Muni’s new 58 Lake Merced replaced the 23 Monterey on Sloat Boulevard and the 57 Parkmerced on the west side of Lake Merced while providing new connections to the Westlake District in Daly City. The 23 Monterey now connects to West Portal Station. 

At this time, seven all-day Muni bus routes have not been restored: 2 Clement, 3 Jackson, 6 Haight/Parnassus, 10 Townsend, 21 Hayes, 28R 19th Avenue Rapid, 47 Van Ness.  

Why revisit the Muni network? 

Muni connects communities in San Francisco. As the city recovers from the COVID-19 pandemic, the SFMTA is developing a proposal for how Muni service will be restored in 2022. Over the past several years, and throughout the pandemic, we have seen travel patterns and needs shift. When we add more service in early 2022, should we bring back the all-day Muni routes that have yet to be restored? Or should we increase service on high ridership Muni lines, improving reliability and connections to grocery stores, hospitals, schools and diverse workplaces while decreasing wait times and crowding, and not restore the seven all-day pre-pandemic bus routes that haven’t been yet?   

To determine how best to use SFMTA resources, three scenarios were developed that would increase the level of Muni service in early 2022 at a level the SFMTA can sustain. In an alternative that doesn’t restore the seven remaining pre-pandemic Muni bus routes, we aim to make other Muni improvements that reduce wait times and crowding in the same general neighborhoods. 

Project Timeline 
Initiating Stakeholder Engagement
July - September 2021
Pending
Citywide Engagement
September - October 2021
Pending
Addressing What We Heard: Fine-Tuning the Network
October - November 2021
Pending
MTA Board Consideration
December 2021
Pending
Implementation
Early 2022
Pending
Current Phase or Stage
Addressing What We Heard: Fine-Tuning the Network
Predicted Completion
February 2022
Project Status
Planning
Project Success
On budget
On schedule

We are conducting three rounds of outreach in 2021:  

1. Initiating Stakeholder Engagement (Completed)   

Presentations and discussions with key community-based organizations and advocacy groups to discuss the three scenarios and involve stakeholders in determining which of the scenarios best suits San Francisco's needs, and identifying any challenges or concerns with a goal of refining the scenarios based on this feedback for the second round of outreach.   

2. Citywide Engagement (Underway)   

Involve the public by discussing the three scenarios and identifying any challenges or concerns with each of the scenarios using our StoryMap, hosting three virtual Open Houses with interpretation available by request, meetings and office hours and multilingual media outreach to involve the widest possible audience with attention to audiences that have been historically marginalized. A survey available online and via telephone collected input on the three alternatives through October 1. The feedback gathered during this round, paired with transit data, will be used to develop a proposal for the 2022 Muni Service Network.   

3. Addressing What We Heard: Fine-tuning the Network (October-November)   

In this phase we will consult with stakeholders, present the proposal for the 2022 Muni Service Network and provide details about how public feedback influenced the proposal. Once the proposal is refined during this state, it will be brought to the SFMTA Board for its consideration for approval, expected December 2021. 

Contact Information
415.646.2005