ATTN: OB/IB 54 blocked at Bacon and San Bruno. IB/OB coaches routing via Paul btwn San Bruno and Bayshore. (More: 30 in last 48 hours)

2022 Muni Service Network
Project Introduction

As the city recovers from the COVID-19 pandemic, the SFMTA is developing a proposal for how Muni service will be restored long term. The SFMTA faces several challenges as we emerge from the pandemic. We've also seen travel patterns shift from the major focus on downtown and neighborhood to neighborhood trips expand across the city. And we want to make sure we're providing adequate service to neighborhoods that have previously been underserved by the Muni system. 

To determine how best to use our resources, three scenarios are that demonstrate a level of Muni service that the SFMTA can sustain have been developed. The SFMTA will be sharing three alternatives for how Muni service might be restored in early 2022 and inviting the public to provide feedback on those alternatives. 

Project Timeline 
Initiating Stakeholder Engagement
July - August 2021
Citywide Engagement
August - September 2021
Addressing What We Heard: Fine-Tuning the Network
October 2021
MTA Board Consideration
October-November 2021
Early 2022
Current Phase or Stage
Initiating Stakeholder Engagement
Predicted Completion
January 2022
Project Status
Project Success
On budget
On schedule

The three scenarios the SFMTA will be laying out for the public to consider are:  

  • Return the Familiar Network​ 
  • Build a Frequent Network 
  • Develop a Hybrid Network, balancing the features of the first two. 

The Familiar Network alternative would put back the all-day routes people are used to from prior to the pandemic with a reduced frequency. 

The Frequent Network would shift some patterns of service to expand people’s ability to get to more destinations more quickly. (See more details of the Frequent Network.) When we plan for the frequent network, we aren’t just thinking about trips people are making, or the trips they made before the pandemic. We’re also thinking about all the trips they could make. Better access can mean more life opportunities. As we refine this plan, many people’s lives are changing as they find new jobs, get their children started with in-person instruction and explore new types of recreation. A frequent network tries to give people as many options as possible with increased frequencies on major corridors. 

The Hybrid Network aims to balance the features of the Familiar and the Frequent networks, retaining some routes while extending and/or truncating others. The Hybrid Network would work to ensure that customers have comparable service, even if they are served by a route or line that's different from the one they're used to. 

Draft plans for each alternative will be detailed here soon, showing the routes and frequencies that each alternative would provide, and how each alternative would affect access to opportunity, particularly for neighborhoods identified by our Muni Service Equity Strategy, historically underserved and underrepresented people, people of color, low-income people and people who walk or roll relatively slowly.  

The SFMTA is bringing this information to the community and other stakeholders so that everyone can think about the choices and express their views. Staff will use this input to refine the proposals, and the SFMTA Board will use it to make a decision that reflects the values of San Francisco. 

We are planning three rounds of outreach in 2021: 

1. Initiating Stakeholder Engagement (July - August) 

Presentations and discussions with key community-based organizations and advocacy groups to discuss the three scenarios and involve stakeholders in determining which of the scenarios best suits San Francisco's needs, and identifying any challenges or concerns with a goal of refining the scenarios based on this feedback for the second round of outreach. 

2. Citywide Engagement (August - September) 

Involve the public by discussing the three scenarios and identifying any challenges or concerns with each of the scenarios using StoryMaps, a virtual Open House with interpretation available by request, meetings and office hours and multilingual media outreach to involve the widest possible audience with attention to audiences that have been historically marginalized. The feedback gathered during this round, paired with transit data, will be used to develop a proposal for the 2022 Muni Service Network. 

3. Addressing What We Heard: Fine-tuning the Network (October) 

In this phase we would consult with stakeholders, present the proposal for the 2022 Muni Service Network and provide details about how public feedback influenced the proposal. Once the proposal is refined during this state, it will be brought to the SFMTA Board for its consideration for approval.  

Contact Information