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Reports and documents

Percentage of Muni customer feedback cases addressed within timeliness standards (28 business days)

Wednesday, 1 July, 2026

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Value Inclusivity...

Short Fraud Enforcement

Wednesday, 26 August, 2026

TO: San Francisco Taxi Drivers In recent weeks, SFO Curbside Staff have encountered a new method of improperly claiming short trips. While this specific method of short fraud has been identified and...

Reports and documents

SFPD-reported Muni-related crimes per 100,000 miles

Wednesday, 1 July, 2026

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Value Safety: Streets and...

Reports and documents

Muni customer complaints per 100,000 miles

Saturday, 1 August, 2026

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Value Trust...

Muni On-Time Performance

Friday, 6 March, 2026

The previous report: Muni On-Time Performance is currently offline. Two new reports are in development which will more accurately reflect the blend of on-time performance and headway adherence that...

Reports and documents

Post Incident Summaries - August 2026

Saturday, 1 August, 2026

Detailed accounts of recent major system delays of 30-minutes or longer. We apologize if you were inconvenienced by any of these delays and thank you for riding Muni. Incidents are posted on this page...

Reports and documents

Post Incident Summaries - July 2026

Wednesday, 1 July, 2026

Detailed accounts of recent major system delays of 30-minutes or longer. We apologize if you were inconvenienced by any of these delays and thank you for riding Muni. Incidents are posted on this page...