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Muni Elevators Modernization
Project Introduction

LATEST UPDATE: Castro Street Elevator Closed for Upgrades

To minimize disruption and take advantage of the current temporary Muni Metro closure, the SFMTA will begin our elevator rehabilitation with the street-level elevator at Castro Station instead of the inbound platform elevator. This will limit interruptions when subway service resumes .    

Our goal is to finish the street unit before the subway reopens for Metro service. Preparation work started the first week of September and rehab work will begin after the Labor Day weekend. Once Metro service is back, we will work on the two platform units (inbound/outbound) one at a time, so that it will only inconvenience customers in one direction or the other, but not both at the same time.

The planned upgrade is part of the Muni Elevator Safety Modernization Project that is upgrading 12 Metro elevators with modern, state-of-the-art technology. The elevators are being upgraded with a new, stainless steel cab, doors, hardware, hydraulics and an operating panel that is connected to an electronic monitoring system that will track escalators and elevators 24-hours a day for operating issues.

Essential Trip Card provides discounted taxi trips

Temporary transit changes are hard for many people with disabilities and older adults for whom walking farther to an alternate bus or paying for other transportation isn’t possible.To address this need, the SFMTA created the Essential Trip Card to help older adults and people with disabilities take and pay for essential trips in taxis during this crisis.

Eligible participants will pay 20% of the cost of a regular cab ride fare for essential trips, up to $60 in value per month. If you are a 65+ years old or person with a disability, you can applyfor the Essential Trip Card by calling 311 and mentioning the program or visiting the Essential Trip Card program page to learn more.

As a separate system improvement project, a new elevator will be constructed at Harvey Milk Plaza at Castro Station. That project will break ground in summer 2021.

For questions or assistance contact SFMTA Public Relations Officer Jay Lu at or 415.701.4387

Project Status
SFMTA Accessibility icon
Muni Metro train
Project video(s)
Project Details, History or Features

To ensure that Muni system is in a state of good repair, the SFMTA will rehabilitate and modernize 12 elevators in the entire subway system for the next four years. Once complete, the new elevators equipped with the state of art technology will greatly improve safety and reliability of Muni system, especially for seniors, people in wheelchairs and those who have special need.

Features of the new elevators:

  • New closed loop door operators will provide a new type of motorized mechanism that opens and closes the doors to make it safer and more reliable.

  • Custom door and cab sills provide metal tracks that guide the doors to open and close, with debris traps to reduce door issues caused by foreign objects.

  • Elevator/Escalator Management System will use computers to allow 24/7 monitoring and remote troubleshooting of the equipment.


Contact Information
Jay Lu