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Blog post

Do You Have SFMTA Citations You Can’t Afford?

7 years 11 months ago

The SFMTA is making changes to our payment and community service plans for low-income eligible people. Changes include reducing enrollment fees for all participants in both programs and extending the...

Project update

Online E-commerce Systems Outage

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Outage information Some online e-commerce systems are having outages; we are attempting to identify the affected systems. The following website services will be unavailable: Online citation payments...

Blog post

Customer Service Kiosks Provide New Services

5 years 8 months ago

A Customer Service Kiosk at Powell and Market As the city gradually reopens for business, the SFMTA has moved many of our customer service functions on-line. To support our customers who may need in...

Fares

Clipper START

Clipper START is a pilot program providing a 50% discount on all Clipper single ride fares for adults (ages 19-64) with a gross annual income at or below 200% of the Federal Poverty level. This...

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Discounts for People Experiencing Homelessness

SFMTA offers a variety of discounts for Individuals Experiencing Homelessness in San Francisco. Discounts available: One-Time Waiver of all Open Parking Citations on one Vehicle The vehicle must be...

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Online Proof of Correction Form

Free language assistance is available. For assistance, please call ☎ 311 (Outside SF 415.701.2311 ; Teletypewriter 415.701.2323 ). A 311 staff member can provide more information. If you have been...

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Contest a Tow With a Written Hearing

You are responsible for storage fees Storage fees accrue daily and you are responsible for the payment of all towing and storage fees. You should get your vehicle out of Impound immediately to stop...

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Bicycle Hearings

Bicycle-Related Infractions If you have received a citation for any bicycle-related infraction (either as an operator or as a shared bicycle user) and you would like to contest the citation for any...

Unit

Administrative Hearings

Administrative Hearings reports to the Finance & Information Technology Division (FIT) Our Responsibilities Conducting fair, professional and unbiased administrative hearings as mandated by federal...

Staff

SFMTA Web Lead

We are gathering information about any broken links, website accessibility issues or other technical issues. If you would like to report any issues with this website, please drop us a line at...

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Safe Paths of Travel (SPOT) Violation Hearings

Contractors who have been cited for violations related to street-related construction operations that may not comply with the r equirements of a Special Traffic Permit (STP) or other construction...

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Payment Plan

Free language assistance is available. For assistance, please call ☎ 311 (Outside SF 415.701.2311; Teletypewriter 415.701.2323). A 311 staff member can provide more information. SFMTA’s Payment Plan...

Reports and documents

Fines and Permit Fees

Thursday, 10 December, 2020

In order to ensure that scooters are not cluttering the sidewalk and causing an impediment to older adults, people with disabilities and other pedestrians, SFMTA, in collaboration with the Mayor’s...

Unit

Revenue Growth & Reporting

Citations Processing and Parking Permits Oversight of the processing, payment, review and customer service associated with the approximately 1.5 million parking and transit citations issued annually...