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Payment Plan

SFMTA’s Payment Plan provides customers the option to enroll parking and transit citations in a monthly payment plan. Customers who enroll must make minimum monthly payments based on the total amount enrolled. Failure to make minimum monthly payments and failure to complete the plan by the completion date will result in plan cancellation and penalties being added to past due citations.

Payment Plans are not available for citations on vehicles that are currently booted or towed. No citation re-enrollment, contract extensions, or revisions will be granted.

Look up citation information online.

How to Sign Up

Bring a completed application to the SFMTA Customer Service Center at 11 South Van Ness Avenue.
Note: An enrollment fee is due at time of sign up.

Payment Plan Application   

Standard Payment Plan - $25 Enrollment Fee

Customers can enroll a maximum of two payment plans and a maximum of $1,000 in fines and penalties per calendar year. Timeline for completion and minimum monthly amounts due are based on the total amount enrolled in a payment plan.

Amount Owed Timeline for Completion Minimum Monthly Payment Due
$50-$150 6 weeks $25
$151-$300 10 weeks $25
$301-$500 12 weeks $25
$501-$700 14 weeks $50
$701-$1,000 18 weeks $50

 

Low Income Payment Plan - $5 Enrollment Fee

There is no limit to the number of payment plans or total fine amounts for Low Income Payment Plans. Customers must pay the $5 enrollment fee for each contract and cannot add citations to already established contracts. Late penalties are removed at time of enrollment, but will be reinstated if the plan is not completed by the assigned due date. 

Timeline for completion and minimum monthly amounts due are based on the total amount enrolled in a payment plan.

Amount Owed Timeline for Completion Minimum Monthly Payment Due
up to $500 Up to 18 months $25
$501 or more Up to 18 months $50

 

Low Income Payment Plan Income Requirement

Customers with a gross annual income (before taxes) at or below 200% of the Federal Poverty level (income levels below) are eligible for the Low Income Payment Plan.

Household Size 1 2 3 4 5 6
Annual Income $24,280 $32,920 $41,560 $50,200 $58,840 $67,480

 Add $8,640 for each additional household member above six.

 

Proof of Eligibility

If you are in possession of a current Lifeline, Medi-Cal, EBT, or other California State Benefit card, bring that card to the SFMTA Customer Service Center to enroll.

If you do not have one of the above please visit Human Services Agency at 170 Otis Street to verify your income. Be prepared to provide your most recent year's tax return and copies of W2s. Once certified by HSA, please visit the SFMTA Customer Service Center to enroll in the Payment Plan.

Income Verification Form 
 

Submitting Payments

Minimum monthly payments are due no later than the 15th of each month.

Online: Research and pay citations online.

In Person: Visit the SFMTA Customer Service Center Monday-Friday between 8:00 a.m. and 5:00 p.m. at 11 South Van Ness Avenue. Visa, MasterCard, cash, and personal checks accepted.

By Mail: Send check or money order payable to “SFMTA”. Reference the Payment Plan number and license plate on the check/money order.

SFMTA does not send monthly payment reminders. Payments are expected on the 15th of every month. Customers are encouraged to set up their own payment reminders. Helpful tips include: taking a photo of your payment plan agreement, setting regular reminders in your calendar, and telling a family member or friend who helps you with your finances.