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Payment Plan

The completion timeline for all active payment plans has been extended until further notice. More information available.

You can continue to make payments by mail or online. Applications for new plans are being accepted by mail.  

SFMTA’s Payment Plan provides customers the option to enroll parking and transit citations in a monthly payment plan. Customers who enroll must make minimum monthly payments based on the total amount enrolled. 

Look up citation information online.

Citations associated with failed payment plans cannot be re-enrolled.

How to Sign Up

  • Online - Complete the online application; OR
  • In Person - Bring a completed application to the SFMTA Customer Service Center at 11 South Van Ness Avenue; OR
  • By Mail - Mail a completed application along with a check or money order for the applicable enrollment fee to the address below. You must include the citation numbers you would like to include in your payment plan.  You can research the citations associated with your vehicle here.

If you are enrolling in a low-income payment plan you must also include:

  • A copy of eligibility. Acceptable forms listed at the bottom of this page
  • A copy of a valid photo ID

Mail application and enrollment fee to:
SFMTA – Attn: Payment Plan
11 South Van Ness Ave
San Francisco, CA 94103

Note: An enrollment fee is due at time of sign up.

Payment Plan Application   

Standard Payment Plan - $25 Enrollment Fee

Timeline for completion and minimum monthly amounts due are based on the total amount enrolled in a payment plan. You must complete your current payment plan before enrolling in a new one.
Not available for vehicles that have been booted or towed.

Amount Owed Timeline for Completion Minimum Monthly Payment Due
$50-$150 6 weeks $25
$151-$300 10 weeks $25
$301-$500 12 weeks $25
$501-$700 14 weeks $50
$701+ 18 weeks $50

 

Low Income Payment Plan - $5 Enrollment Fee

There is no limit to the number of payment plans or total fine amounts for Low Income Payment Plans. Customers must pay the $5 enrollment fee for each contract and cannot add citations to already established contracts. Late penalties are removed at time of enrollment, but will be reinstated if the plan is not completed by the assigned due date. 

Timeline for completion and minimum monthly amounts due are based on the total amount enrolled in a payment plan.

Amount Owed Timeline for Completion Minimum Monthly Payment Due
up to $500 Up to 18 months $25
$501 or more Up to 18 months $50

 

Low Income Payment Plan Income Requirement

Customers with a gross annual income (before taxes) at or below 200% of the Federal Poverty level (income levels below) are eligible for the Low Income Payment Plan.

Household Size 1 2 3 4 5 6
Annual Income $25,520 $34,480 $43,440 $52,400 $61,360 $70,320

 Add $8,960 for each additional household member above six.

Proof of Eligibility

If you are in possession of a current Lifeline, Medi-Cal, EBT card, WIC benefits app on your phone, unemployment benefits, or a benefits letter from the Department of Homelessness and Supportive Housing (HSH) then please provide that card when applying.

If you do not have one of the above listed benefits, please follow the directions listed on the Income Verification Form.

Submitting Payments

Minimum monthly payments are due no later than the 15th of each month.

Online: Research and pay citations online.

In Person: Visit the SFMTA Customer Service Center Monday-Friday between 8:00 a.m. and 5:00 p.m. at 11 South Van Ness Avenue. Visa, MasterCard, cash, and personal checks accepted.

By Mail: Send check or money order payable to “SFMTA”. Reference the Payment Plan number and license plate on the check/money order.

SFMTA does not send monthly payment reminders. Payments are expected on the 15th of every month. Customers are encouraged to set up their own payment reminders. Helpful tips include: taking a photo of your payment plan agreement, setting regular reminders in your calendar, and telling a family member or friend who helps you with your finances.