Free language assistance is available. For assistance, please call ☎ 311 (Outside SF 415.701.2311; Teletypewriter 415.701.2323). A 311 staff member can provide more information. Important To start the...
Free language assistance is available. For assistance, please call ☎ 311 (Outside SF 415.701.2311; Teletypewriter 415.701.2323). A 311 staff member can provide more information. Important To request a...
Free language assistance is available. For assistance, please call ☎ 311 (Outside SF 415.701.2311; Teletypewriter 415.701.2323). A 311 staff member can provide more information. Hearing Request Review...
Outage information Online e-commerce systems are scheduled to be unavailable to allow our vendors to perform maintenance on the systems. The following website services will be unavailable: Online...
Outage information Some online e-commerce systems are having outages; we are attempting to identify the affected systems. The following website services will be unavailable: Online citation payments...
To Schedule a Boot Hearing After Immobilization We understand your frustration when you return to your parked vehicle only to find that your vehicle has been booted. If you believe that your vehicle...
San Francisco regularly files comment letters to State and Federal regulators on issues relating to Transportation Network Companies (TNC) and Autonomous Vehicles (AV). Letters are often developed and...
Clipper START is a pilot program providing a 50% discount on all Clipper single ride fares for adults (ages 19-64) with a gross annual income at or below 200% of the Federal Poverty level. This...
Detailed accounts of recent major system delays of 30-minutes or longer. We apologize if you were inconvenienced by any of these delays and thank you for riding Muni. Incidents are posted on this page...
Operators who have been permitted to conduct a Powered Scooter Share Program in the city risk being issued an infraction if a powered scooter in this Program is parked, left standing or unattended on...
Free language assistance is available. For assistance, please call ☎ 311 (Outside SF 415.701.2311; Teletypewriter 415.701.2323). A 311 staff member can provide more information. Important To request a...
Free language assistance is available. For assistance, please call ☎ 311 (Outside SF 415.701.2311; Teletypewriter 415.701.2323). A 311 staff member can provide more information. The SFMTA started...
At this time, customers with citations are unable to see officer photos on the citation payment and protest website for tickets issued after September 30, 2019. We are investigating the root cause now...
If your vehicle has been booted, you may have an immediate hearing to protest the boot, either at the Customer Service Center at 11 South Van Ness in the city, or by video, phone or by mail, with a...
You are responsible for storage fees Storage fees accrue daily and you are responsible for the payment of all towing and storage fees. You should get your vehicle out of Impound immediately to stop...
The city’s Commuter Shuttle Program regulates employer-provided shuttles in San Francisco. The Program requires shuttle operators to follow sets of regulations in order to be allowed regular access to...
In San Francisco the private taxi industry is governed, licensed and regulated by the Taxis, Access & Mobility Services Department of the SFMTA. Taxi drivers in the city are required to be actively...
A Customer Service Kiosk at Powell and Market As the city gradually reopens for business, the SFMTA has moved many of our customer service functions on-line. To support our customers who may need in...
“Stand for something or you will fall for anything. Today’s mighty oak is yesterday’s nut that held its ground.” Today, we celebrate the legacy of civil rights icon, Rosa Parks. 66 years ago, Rosa...
Placard misuse occurs when a driver is found having parked while displaying a Disabled Parking (DP) placard authorized for someone else. A citation may be issued to the driver when there is no...
Unless a transit customer is under age 19, the SFMTA requires payment for transit services on a Muni rail line or Muni Metro bus trip, or Cable car, and every passenger needs some proof of payment (or...