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Reports and documents

Muni customer complaints per 100,000 miles

Tuesday, 1 July, 2025

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Reports and documents

Percentage of Muni customer feedback cases addressed within timeliness standards (28 business days)

Sunday, 1 June, 2025

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Project

Muni Metro Modernization

Project Introduction

San Francisco's Muni Metro subway system moves our highest volumes of customers through the core of the city. The Muni Metro system operates on fixed surface railways and underground tunnels from...

Project update

Sunday Streets Mission District: July 20, 2025

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Event Summary Sunday Streets is an open streets event put on as a joint project between the SFMTA and Livable City to promote active lifestyles and bicycle and pedestrian activities. These events...

Project

Muni Funding Working Group

Project Introduction

Between September 2024 and March 2025, the Muni Funding Working Group reviewed policy options on efficiency improvements, new funding sources, service cuts, and service enhancements. The SFMTA then...

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SFMTA Real Estate for Rent

Chinatown Rose-Pak Station Union Square Market Street Station Fifth & Mission / Yerba Buena Garage Moscone Center Garage Sutter-Stockton Garage Polk Bush Garage Rent a Retail Space Are you looking for...

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Travel Training

Free Travel Training is available for individuals or groups of older adults and people with disabilities who would like to improve their transit skills or gain more experience using the Muni system...

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Faces of Muni: Meet Dennis Billups

Meet Dennis Billups, a San Francisco native and lifelong disability rights activist. With a career spanning more than five decades, Dennis participated in the historic 1977 504 sit-ins at the San...

Muni ridership: average weekday ridership

Tuesday, 1 July, 2025

Muni Ridership by Route

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Project

Potrero Yard Modernization Project

Project Introduction

The Potrero Yard Modernization Project will replace an obsolete, century-old bus yard with a modern, four-story, efficient bus maintenance and storage facility, equipped to serve the SFMTA as it...