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MuniMobile Frequently Asked Questions

International Users: The MuniMobile app currently does not support account creation and login for international customers (except in Northern America, Germany & India). Until this issue is resolved...

Project update

The SFMTA’s Financial Crisis

San Francisco’s economy is still recovering from the impacts of the COVID-19 pandemic, and this has taken a big toll on the SFMTA’s funding sources. Every funding source we rely on to keep San...

Blog post

This Weekend: Nihonmachi Street Fair

6 years 9 months ago

There will plenty of entertainment at the Nihonmachi Street Fair, ranging from local rock bands to Japanese taiko drummers. Photo: greychr/Flickr Nihonmachi Street Fair Saturday and Sunday, 11 a.m. to...

Unit

Transit

Our mission is to provide ongoing planning, building, operation, regulation and maintenance for the transportation network with our partners, and to connect to all San Francisco communities at every...

Fares

Clipper START

Clipper START is a pilot program providing a 50% discount on all Clipper single ride fares for adults (ages 19-64) with a gross annual income at or below 200% of the Federal Poverty level. This...

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9.4 Regional Paratransit Connections

Key Takeaway: It is challenging for paratransit agencies to coordinate trips that involves crossing county lines. Regional trips sometimes require riders to make multiple transfers between service...

Blog post

This Weekend: Macy's Flower Show

7 years 2 months ago

Hop on a Powell/Mason or Powell/Hyde Cable Car to head to Union Square for the Macy's annual Flower Show. Photo: Prayitno/Flickr Macy's Annual Flower Show Starts Sunday through April 7, various...

Blog post

Bus Shuttles Substitute Powell and Mason Cable Cars

7 years 1 month ago

Starting May 2, for about 10 days In support of the Cable Car Gearbox Rehabilitation Project, Muni will run bus shuttles for the Powell and Mason cable car lines between the turntable at Powell &...

Blog post

Free Muni for New Year’s Eve

4 years 5 months ago

2021 marks the 22nd consecutive year that we will offer free rides on New Year’s Eve. Starting at 8 p.m. on Friday, December 31 and going through 5 a.m. on Saturday, January 1, all trips on Muni will...

Blog post

SFMTA Community Survey: We Asked and You Answered

4 years 11 months ago

Since the beginning of the pandemic, the SFMTA has been looking for ways to strengthen our system and improve our efficiency. We are using this opportunity to come back as a better version of...

Reports and documents

Accessible text for Budget Outreach and Engagement Blog Post

Tuesday, 21 April, 2020

Graphic 1: Issue areas Issue areas, of approximately 290 response via emails, phone calls, and social media. Percentage of response per issue area: About fares, 28.2%; Against towing and fee increases...

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10.3 Accessibility-Informed Taxi Policies

Key Takeaway: Taxis are a key component in providing accessible, affordable, same day on-demand service to seniors and individuals with disabilities in San Francisco. This has been accomplished by...

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Performance & Strategic Planning

Our responsibilities Performance – Leads strategic planning, capital project controls, performance measurement, process improvement, and the MuniMobile fare payment program for the Agency.

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Maintenance of Way

Our Responsibilities Track and Signal Maintenance, Infrastructure Maintenance and Overhead Lines; maintaining facilities and infrastructure (garages and shops), light rail right-of-way, track way...

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Traveling with Young Children

Young children love buses and trains! Muni welcomes you and your growing family on board. Please read below for more information on traveling with young children. STROLLER POLICY Collapsible or...