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Muni customer complaints per 100,000 miles

Thursday, 1 January, 2026

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Muni employee commendations

Sunday, 1 March, 2026

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Percentage of Muni customer feedback cases addressed within timeliness standards (28 business days)

Thursday, 1 January, 2026

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Project update

St. Patrick's Day Parade & Festival: Saturday, March 14, 2026

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Event Summary On Saturday, March 14, the annual St. Patrick's Day Parade, consisting of approximately 110 floats, will begin at 11:30 a.m. The parade will form along 2nd Street, then proceed along...

Project

Church and Market Street Intersection Improvements

Project Introduction

The intersection of Church and Market streets has long been one of the most important hubs in the Muni system, with eight Muni lines intersecting within a block. Over 14,000 Muni riders got on or off...

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SFMTA School Safety Programs

The SFMTA works to make it safer and easier for students to get to school. We provide trained adults to help children cross streets and improve safety at busy intersections. We design street upgrades...

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Adult School Crossing Guard Program

The SFMTA currently has 165 crossing guards on duty, serving 96 public and private schools across San Francisco. Collectively, they provide approximately 400 hours of coverage each day, helping...

Event

Engineering Public Hearing Meeting, March 20, 2026

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The Streets Division of the San Francisco Municipal Transportation Agency will hold an online public hearing on Friday, March 20, 2026, at 10:00 AM. Meeting Access Instructions This hearing will be...

Event

Potrero Yard Modernization Project Working Group Meeting #55

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Potrero Yard Modernization Project Working Group Meeting #55 Date: Tuesday, March 10, 2026 Time: 5:30 p.m. – 7:00 p.m. Location: KQED (2601 Mariposa Street, San Francisco) Virtual attendance available...

Unit

Streets Division

Our Mission Our mission is to plan, design, implement, and maintain the city’s transportation infrastructure and regulations to support San Francisco’s mobility needs as the city changes and grows...

Committee

Engineering Public Hearings

Click on the roadmap infographic for a step-by-step summary of the approval process for proposed street changes. The Sustainable Streets Division of San Francisco Municipal Transportation Agency...

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Pay a Parking Ticket or Transit Citation

Free language assistance is available. For assistance, please call ☎ 311 (Outside SF 415.701.2311; Teletypewriter 415.701.2323). A 311 staff member can provide more information. FRAUD ALERT...

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Transit Employee Appreciation Day

Transit Employee Appreciation Day is March 18. Today, we take a moment to recognize and appreciate the dedicated hard work of the thousands of people who keep San Francisco moving: operators and...

Project

Bosworth/Monterey Connections Quick-Build Project

Project Introduction

The Bosworth/Monterey Connections project aims to connect crosstown bike routes and Slow Streets to improve safety on San Francisco’s active-transportation network, while addressing multimodal safety...

Landing page extended

Safe Streets Evaluation Program

The Safe Streets Evaluation Program 2024 Annual Report is now available. Click the button below to access the report: View Safe Streets Evaluation Program 2024 Annual Report The SFMTA is working...

Project update

Fraud Alert: Delinquent SFMTA citation scam

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Some customers have reported receiving text messages notifying them of unpaid parking citations and providing a link to a website where they can pay. This website is fraudulent and not related to the...