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Powered Scooter Share Permit Program

Project Introduction

2021 Scooter Share Permit Issuance

The current permits for Scooter Share operators expire in June 2021. To ensure continuity of service, SFMTA is preparing to issue the next round of Powered Scooter Share permits to take effect as soon as the current permits expire. As part of that process, the SFMTA is considering minor updates to the program requirements and wants to hear from the public about the details we are considering updating, including:

  • Community engagement requirements: adding a mobility justice training requirement and additional outreach requirements
  • Distribution requirements: emphasizing the importance of ensuring that all neighborhoods in San Francisco are served by scooters
  • Establishing specific requirements for the adaptive scooter program: transitioning from an adaptive pilot requirement to a program requirement

To provide input on the Scooter Share program, please take this short survey.

I want to take the survey in English.   

The survey will remain posted until January 29th.

 


2021共享踏板車執照發行

現在的共享踏板車執照將在2021年6月過期。為維持服務的連續性,三藩市政交通局(SFMTA)正在預備發放下一輪電動共享踏板車執照。新執照將在現有執照過期後立即生效。作為流程中的一步,三藩市政交通局(SFMTA)正在考慮對項目要求進行細微修改。我們希望能聆聽到大眾對我們正考慮的修改細節的意見,內容包括如下:

  • 社區互動需求:新增"平等出行"培訓和外展服務要求
  • 分佈需求: 強調踏板車在三藩市各個社區覆蓋的重要性
  • 對改裝踏板車項目建立特定需求:從試驗性改裝需求向必要性需求過渡

提出您對共享踏板車項目的意見和建議,請參與這個簡短的問卷。

我想用中文進行調查.   

這份問卷將持續開放至1月29日.

 


Concederacion de Permiso para Compartir Los Scooter para el ano 2021

Los permisos actuales para los operadores de Scooter Share expiran en Junio de 2021. Para garantizar la continuidad del servicio, la SFMTA se está preparando para emitir la próxima ronda de permisos Powered Scooter Share que entrará en vigencia tan pronto como expiren los permisos actuales. Como parte de ese proceso, la SFMTA está considerando actualizaciones menores a los requisitos del programa y desea escuchar al público sobre los detalles que estamos considerando actualizar, que incluyen:

  • Requisitos de participación de la comunidad: agregar un requisito de capacitación en justicia de movilidad y requisitos adicionales de divulgación.
  • Requisitos de distribución: enfatizando la importancia de garantizar que todos los vecindarios de San Francisco tengan scooters.
  • Establecer requisitos específicos para el programa de scooter adaptable: transición de un requisito de piloto adaptativo a un requisito del programa.

Para proporcionar información sobre el programa Scooter Share, responda esta breve encuesta.

Quiero realizar la encuesta en español.

La encuesta permanecerá publicada hasta el 29 de Enero.

 


Выдача лицензий компаниям по прокату элетросамокатов в 2021 году.

Срок ныне действующих лицензий, выданных компаниям по прокату электросамокатов, истекает в июне 2021 года. Чтобы сохранить для населения этот вид сервиса, SFMTA разрабатывает лицензии нового типа, которые вступят в силу по истечении срока ныне действующих. В частности, SFMTA собирается внести некоторые изменения в условие выдачи лицензий и желает узнать мнение общественности относительно этих изменений, как то: 

  • Гарантированное участие с общественностью: ввести обязательный тренинг по обеспечению всех граждан равноправными условиями передвижения и и информацией.  
  • Требования к доступности сервиса: особые усилия, направленные на обеспечение прокатными электросамокатами всех районов Сан-Франциско 
  • Утверждение специальных требований к программе проката электросамокатов, предназначенных для инвалидов: распространение этих требований с пробной программы на постоянную 

Чтобы внести свой вклад в программу проката электросамокатов (Scooter Share), пожалуйста, пройдите этот небольшой onpoc.

Я хочу пройти опрос на русском языке.

Опрос будет доступен до 29 января 2021 года.

 


Report Improper Riding or Parking

2019 Permit Program

The 2019-2020 Powered Scooter Share Permit Program incorporates lessons learned from the 12-month Powered Scooter Share Pilot as well as the SFMTA’s 18-month Stationless Bikeshare Permit Program with the goal of create a more useful, safe, and equitable citywide program.

The current program provides strong guidance and clear requirements regarding key issues such as the parking requirements, distribution of devices, operational sustainability, community engagement processes and data sharing and rider accountability.

As directed in the 2019-2020 Powered Scooter Share Permit Program memorandum dated September 27, 2019, the current Powered Scooter Share Program began on October 15, 2019, when the SFMTA issued permits to four companies, Spin, Scoot, Lime, and Jump, to operate for a one-year term. Key requirements of the Powered Scooter Share Program include:

  • All scooters must have a lock-to device
  • Clear parking guidelines and parking enforcement
  • Complaints database
  • Low-income plan
  • Bike rack fee
  • Adaptive Scooter Pilot
  • Community Engagement Plan
  • Labor Harmony Provision

On August 18, 2020, the SFMTA Board approved a six-month permit term extension until April 2021 to allow permittees time to recover from the emergency shutdown and expand as part of the SFMTA’s Transportation Recovery Plan.

There are currently three Scooter Share permittees in operation:

  • Lime
  • Scoot
  • Spin

Powered Scooter Share Enforcement

SFMTA deploys field Investigators to respond to 311 and other constituent complaints about scooters. SFMTA Investigators are authorized to issue parking citations to scooter share companies for devices not parked according to the parking requirements. The citation for an improperly parked scooter is $100 per occurrence. SFMTA provides information about Scooter Share complaints, citations issued and citations paid on the public dashboards.

While SFMTA staff cannot issue citations for sidewalk riding (this is a moving violation and therefore under the authority of the SF Police Department), SFMTA takes these complaints seriously and follows up with Scooter Share permittees about all complaints. Each permittee is required to log sidewalk riding complaints and follow up with their riders to emphasize safe riding behavior.

Other compliance and enforcement measures include biweekly meetings with the Scooter Share permittees and SFMTA staff and extensive reporting requirements. Administrative citations up to $500 per infraction may be issued for failure to comply with the permit terms and conditions.


2018 to 2019 Pilot Program

SFMTA conducted a Scooter Share pilot program, from mid-October 2018 to mid-October 2019. Two companies, Scoot and Skip, were issued permits and were allowed to operate a maximum of 625 scooters for the first six months and up to a maximum of 1,250 upon meeting certain equity-based criteria. To provide transparency and insight into the agency’s evaluation and decision-making process, the SFMTA has made public a variety of pilot-related information and materials, including the Mid-Pilot Evaluation and policy memo, which provided important insights to the SFMTA about the pilot. The transition from the pilot to full permit program benefitted from many lessons learned and input from the community. Key program updates from the pilot to the full program include improved reporting requirements, the requirement to have a locking device on the scooter, the adaptive pilot, and equity requirements such as the low income plan.

Revised 12.17.2020

    Contact Information
    Sarah Hellman