White Zones/Passenger Loading

Passenger loading or white zones provide safe curb space for passengers to get picked up or dropped off. They are meant for active passenger loading, and drivers must remain in the vehicle, except at preschools and hospitals.  Passenger loading zones are typically located at businesses or destinations that generate active passenger loading and unloading such as hospitals, senior centers, medical offices, restaurants, theaters, churches or other large places of worship or assembly, schools, government buildings and services, hotels, and event centers. Passenger loading zones are marked with white paint on the curb and effective days and hours are posted on nearby signs or painted on the curb. 

Vehicles parked for more than five minutes in a passenger loading zone are subject to citation and towing. Passenger loading zones are not for long term parking of any vehicle, including the applicant's vehicles. 

Please contact us to assess your eligibility if you are unsure whether you qualify at ccp@sfmta.com. You may also consider other types of loading and short-term parking zones as they may be a better fit for your business.

Fees

A non-refundable application fee is required for passenger loading zones. The installation fee is due only if and when the application has been approved and should not be combined with the application fee. If approved, passenger loading zones are required to be renewed, with a renewal fee, every two years.

Government agencies providing public services, and non-profits that provide free services exclusively to seniors and people with disabilities are the only entities exempt from fees.

Apply

To apply for a white zone please visit the Curb Zone Application Webpage.