Boot Fee Reductions
Boot Removal Fee
Individuals at or below 200% of the Federal Poverty Level are eligible for discounted boot removal and tow administrative fees.
The low income boot removal fee must be paid in person at the SFMTA Customer Service Center, 11 South Van Ness Avenue (near Market Street).
The Low Income Tow and Boot Rewmoval fees are available to the registered owner, renter, or lessee if their annual income is at or below 200% of the Federal Poverty Level. Income limits by household size are listed below.
*Add $8,640 for each additional household member over six
How do I get the discount?
For low-income fee reductions, you must present a government issued ID, a copy of the lease or rental agreement (if applicable) and either a California State Medi-Cal or Electronic Benefits Transfer (EBT) card, or SFMTA Lifeline Card in-person at the time your boot or tow fee payment (fees may not be paid online).
For booted vehicles, if you do not have one of the cards listed above, please follow the directions listed on the Income Verification Form.
Visit the Low-Income Tow Fee page for information on available tow fee waivers.