Boot Fee Reductions
Boot Removal Fee
Individuals at or below 200% of the Federal Poverty Level are eligible for discounted boot removal and tow administrative fees.
People Experiencing Homelessness One Time Boot Removal Fee
The low income boot removal fee must be paid in person at the SFMTA Customer Service Center, 11 South Van Ness Avenue (near Market Street).
The Low Income Tow and Boot Removal fees are available to the registered owner, renter, or lessee if their annual income is at or below 200% of the Federal Poverty Level. Income limits by household size are listed below.
*Add $8,960 for each additional household member over six
How do I get the discount?
If you are in possession of a current Lifeline, Medi-Cal, EBT card, or WIC benefits app on your phone then please provide that card to the clerk at the SFMTA Customer Service Center or AutoReturn.
If you do not have one of the cards listed above, please follow the directions listed on the Income Verification Form.
One Time Boot Removal Fee Waiver for People Experiencing Homelessness
If you are experiencing homelessness and have visited a Coordinated Entry Point in the past 6 months then you may be eligible for a one time no fee boot removal. More information available.