The SFMTA is responsible for removing illegally parked and abandoned vehicles from city streets. The SFMTA conducts tows authorized by Enforcement and the San Francisco Police Department (SFPD). A vehicle which is parked in a tow away zone will be towed to one of the City and County of San Francisco Impound facilities.
Towing helps maximize on-street parking, manage traffic congestion, and maintain clean, safe and functional streets for the public’s use. Most tow requests received from the public are for blocked driveways. Request Enforcement or call 311 to report an illegally parked vehicle.
If you think your car is towed, immediately call City and County of San Francisco Impound at 415.865.8200. The City’s contractor, AutoReturn, will help you search for your vehicle. Be ready to provide your license plate number, vehicle description, suspected tow date, and location.
If we cannot confirm your vehicle is towed, your vehicle may be stolen. To report a vehicle stolen, go to the San Francisco Police Department (SFPD) or call 415.553.0123.
WHERE TO RECOVER YOUR VEHICLE AND PAY YOUR FEES
You must appear in person and pay all fees before your vehicle can be released. Go to the City and County of San Francisco Impound (operated by AutoReturn), open 24 hours a day, including holidays.
City and County of San Francisco Impound
450 7th Street
San Francisco, CA 94103
Some oversized vehicles are directly towed to a secondary facility in Daly City, so you are encouraged to search for your vehicle or call 415.865.8200 to locate your vehicle.
To retrieve a vehicle towed by order of the SFPD, you must appear in person at the SFPD. You are required to obtain an SFPD Release prior to the release of your vehicle.
AutoReturn accepts cash, ATM cards, and most major credit cards. Checks are not accepted.
REDUCED FEES FOR FIRST TIME TOW AND LOW INCOME INDIVIDUALS*
Individuals can receive reductions of the Tow Administrative Fee if they are low income or their vehicle has never been towed. Visit First Tow for more information.
Vehicle owners who participate in eligible low income programs may receive an additional reduction by providing acceptable proof of income. Visit First Tow for more information.
SUMMARY OF FEES FOR LIGHT DUTY VEHICLES
You must pay all fees for your vehicle to be released.
Administrative Fee – Passenger vehicles Under 10,000 GVW
- All repeat tows: $283.75
- *First Tow: $200.75
- *Low Income: $0.00
- Tow Fee – Passenger Vehicles: $229.00
- First four hours: free
- First day after first 4 hours: $50.75
- Subsequent days: $60.75
- Dolly (if applicable): $74.50
- Flatbed (if applicable): $99.25
Towing and storage fees vary depending on GVW. Medium Duty and Heavy Duty fees can be found in the full list of tow fees. Please search for your vehicle or call 415.865.8200 to receive an estimate of fees.
Citations associated with this tow, and delinquent citations, are NOT included in your invoice unless your vehicle was towed for having five or more delinquent citations.
TO CONTEST A TOW
You may contest the validity of the tow. If you believe your vehicle was towed in error, submit a hearing request, and all supporting evidence, within the time allowed to contest. Visit Contest Tow for more information.
If your vehicle is affixed with a vehicle boot due to delinquent citations visit the Booted Page for more information and instructions on how to pay your fees.