UPDATE: Door issue at Ferry Portal cleared. Resuming regular OB #NJudah and #TThird svc. https://t.co/5zWvNARY26 (More: 27 in last 24hrs)

Towed Vehicles

The SFMTA is responsible for removing illegally parked and abandoned vehicles from city streets. The SFMTA conducts tows authorized by Enforcement and the San Francisco Police Department (SFPD). A vehicle which is parked in a tow away zone will be towed to one of the City and County of San Francisco Impound facilities.

Towing helps maximize on-street parking, manage traffic congestion, and maintain clean, safe and functional streets for the public’s use. Most requests received from the public to tow vehicles are for blocked driveways. Request Enforcement or call 311 to report an illegally parked vehicle.

If you think your car is towed, immediately call City and County of San Francisco Impound at 415.865.8200.  The City’s contractor, AutoReturn, will help you search for your vehicle.  Be ready to provide your license plate number, vehicle description, suspected tow date, and location.

If we cannot confirm your vehicle is towed, your vehicle may be stolen.  To report a vehicle stolen, go to SFPD or call 415.553.0123. 


WHERE TO RECOVER YOUR VEHICLE AND PAY YOUR FEES

You must appear in person and pay all fees before your vehicle can be released. Go to the City and County of San Francisco Impound (operated by AutoReturn), open 24 hours a day, including holidays.  Some oversized vehicles are transported directly to a secondary facility in Daly City, so you are encouraged to search for your vehicle or call 415.865.8200 to locate your vehicle.

City and County of San Francisco Impound
450 7th Street
San Francisco, CA 94103

To retrieve a vehicle towed by order of the SFPD, you must first appear in person at the SFPD.  You are required to obtain and present an SFPD Release if you wish to claim a vehicle towed by order of the SFPD.  To listen to a recorded message with SFPD tow information call 415.553.1619.

San Francisco Police Department
850 Bryant Street, Room 154
San Francisco, CA 94103

 


PAYMENT OPTIONS

SFMTA accepts cash, ATM cards, and most major credit cards.  Cardholder must be present at the time of payment with valid identification matching the name on the card.  Phone or online payments are not available.  Checks are not accepted.


LOW INCOME*? FIRST TOW?

Vehicle owners who participate in eligible low-income programs may receive a waiver of the administrative fee and certain other fee waivers by providing acceptable proof of eligibility.  Visit low-income for more information.

Individuals may receive a reduction of the administrative fee if their vehicle has never been previously towed by the SFPD or SFMTA.  Visit first-time tow for more information.


SUMMARY OF FEES FOR LIGHT DUTY VEHICLES

You must pay all fees for your vehicle to be released.  

  • Administrative Fee – Passenger vehicles Under 10,000 GVW 

    • All repeat tows: $283.75
    • *First Tow: $200.75
    • *Low Income: $0.00
  • Tow Fee – Passenger Vehicles: $229.00
  • Storage
    • First four hours: free
    • First day after first 4 hours: $50.75
    • Subsequent days: $60.75
  • Dolly (if applicable): $74.50
  • Flatbed (if applicable): $99.25

Towing and storage fees vary depending on GVW.  Medium Duty and Heavy Duty fees can be found in the full list of tow fees.  Please search for your vehicle or call 415.865.8200 to receive an estimate of fees.

Citations associated with this tow, and delinquent citations, are NOT included in your invoice unless your vehicle was towed for having five or more delinquent citations.

Full list of Tow Fees  -  拖車費的完整清單  -  Lista completa de tarifas de remolque  -  Buong listahan ng mga Tow Fees


TO CONTEST A TOW 

You may contest the validity of the tow.  If you believe your vehicle was towed in error, submit a hearing request, and all supporting evidence, within the time allowed to contest. Visit Contest Tow for more information.


VEHICLE BOOT

If your vehicle is affixed with a vehicle boot due to delinquent citations visit the Booted Page for more information and instructions on how to pay your fees.