The SFMTA is responsible for removing illegally parked and abandoned vehicles from city streets. The SFMTA conducts tows authorized by Enforcement and the San Francisco Police Department (SFPD). A vehicle which is parked in a tow away zone will be towed to one of the City and County of San Francisco Impound facilities. The SFMTA tows vehicles in San Francisco only.
Towing helps maximize on-street parking, manage traffic congestion, and maintain clean, safe and functional streets for the public’s use. Most requests received from the public to tow vehicles are for blocked driveways. Request Enforcement or call 311 to report an illegally parked vehicle.
If we cannot confirm your vehicle is towed, your vehicle may be stolen or towed from a different jurisdiction. To report a vehicle stolen, go to SFPD or call 415.553.0123.
Where to Recover Your Vehicle and Pay Your Fees
City and County of San Francisco Impound
450 7th Street
San Francisco, CA 94103
To Retrieve a Vehicle Towed by Order of SFPD
Contact the SFPD's STOP unit at: 415.678.3625 or visit SFPD.
Read this brochure.
SFMTA accepts cash, ATM cards, and most major credit cards. Cardholder must be present at the time of payment with valid identification matching the name on the card. Phone or online payments are not allowed. Checks are not accepted.
Low Income? Experiencing Homelessness? First Time Tow?
Summary of Fees
You must pay all fees for your vehicle to be released.
Administrative Fee (this charge is in addition to the tow fee below)
- All repeat tows $336
- First-time tow $284
- Low-income $0
- Tow Fee (this charge is in addition to the administrative fee above)
- One-time waiver for people experiencing homelessness $0
- Low-income $100
- All others $277
- Storage (if applicable)
- First four hours free
- First day after first 4 hours $60
- Subsequent days $72
- Dolly (if applicable) $49
Towing and storage fees may vary depending on the weight of your vehicle. Please search for your vehicle or call 415.865.8200 to receive an estimate of fees.
Citations associated with this tow, and delinquent citations, are NOT included in your invoice unless your vehicle was towed for having five or more delinquent citations.
Full list of Tow Fees available at www.autoreturn.com 拖車費的完整清單 - Lista completa de tarifas de remolque - Buong listahan ng mga Tow Fees
To Contest a Tow
You may contest the validity of the tow. If you believe your vehicle was towed in error, submit a hearing request, and all supporting evidence, within the time allowed to contest. Visit Contest Tow for more information.
If your vehicle is affixed with a vehicle boot due to delinquent citations visit Booted for more information and instructions on how to pay your fees.
Text Before Tow Program
Sign-up to get a text message when your vehicle is at risk of being towed.
- You must be the registered owner of the vehicle you are claiming.
- You may be required to submit a Hold Harmless form if you authorize your representative to retrieve the vehicle on your behalf.