Terms of Use

General Disclaimer

Information presented on this website is collected, maintained, and provided for the convenience of the reader. While every effort is made to keep such information accurate and up-to-date, the San Francisco Municipal Transportation Agency (SFMTA) does not certify the authenticity of information that originates from third parties.

Liability

Under no circumstances shall the SFMTA or the City and County of San Francisco be liable for any actions taken or omissions made from reliance on any information contained herein from whatever source nor shall the SFMTA or the City and County be liable for any other consequences from any such reliance.

The SFMTA and the City cannot guarantee the accuracy of translations on this website. Translations are offered for your convenience and you use them at your own risk. Neither the SFMTA nor the City will accept any liability for damages or losses of any kind caused by the use of translations.

Mobile Alert Terms and Conditions

To sign up for real-time Muni alerts, agency news, and project updates via SMS messages from the SFMTA short code 415415, visit our sign-up page or text SFMTA or Muni to 415415. Alternatively, follow the opt-in instructions provided on posters, usually found in public spaces near Muni stops or project sites. This keyword opt-in method also enables participation in surveys using one of the SFMTA long codes.

By opting in via web form or keyword, you consent to receive SMS messages from the SFMTA, which may be sent using an automatic telephone dialing system, and you confirm that you are over the age of 13. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services. Message frequency varies. Message & data rates may apply.

No mobile opt-in will be shared with third parties for marketing purposes. See our Privacy Policy.

Stop Information

Text STOP to 415415 to stop receiving SFMTA project updates and Muni alert messages on your mobile device. You will receive a confirmation text. Once you have stopped receiving messages, you can resume by texting START to 415415.

Help Information

For additional information, text HELP to 415415 or contact munifeedback@sfmta.com.

Fees and Carriers

The SFMTA does not charge a fee for text messages, but message and data rates may apply. Check your wireless plan for details. Wireless carriers are not liable for delayed or undelivered messages.

Privacy Policy

Read the SFMTA Privacy Policy.

Copyright

All editorial and creative assets on this website, including the code used to create web pages, are protected by US and international copyright laws. The SFMTA reserves all rights to this content.

Trademarks

San Francisco Municipal Railway, MuniMobile, SFpark, Muni, the Muni "worm" logo, O'Shaughnessy logo, SFMuni and MuniMobile logo are registered trademarks of the San Francisco Municipal Transportation Agency.

Claims

You cannot file a claim against the SFMTA using this website or an SFMTA email address. Please see Filing a Claim on the San Francisco City Attorney website.