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Reports and documents

Muni employee commendations

Tuesday, 1 July, 2025

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Value Trust...

Reports and documents

Muni customer complaints per 100,000 miles

Tuesday, 1 July, 2025

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Reports and documents

Percentage of Muni customer feedback cases addressed within timeliness standards (28 business days)

Sunday, 1 June, 2025

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Value Inclusivity...

Project

Muni Metro Modernization

Project Introduction

San Francisco's Muni Metro subway system moves our highest volumes of customers through the core of the city. The Muni Metro system operates on fixed surface railways and underground tunnels from...

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Daylighting

What is daylighting? “Daylighting” improves safety at intersections by creating a better line of sight between people driving and people in crosswalks. By keeping the area next to crosswalks clear of...

Project

Mobility Hub Plan - Southeastern San Francisco

Project Introduction

The Southeastern San Francisco Mobility Hub Plan is a community-focused planning effort to improve the public realm and transportation access in the southeastern part of the city. SFMTA is partnering...

Project update

Sunday Streets Mission District: July 20, 2025

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Event Summary Sunday Streets is an open streets event put on as a joint project between the SFMTA and Livable City to promote active lifestyles and bicycle and pedestrian activities. These events...

Reports and documents

Post-Incident Summary - July 2025

Tuesday, 1 July, 2025

Detailed accounts of recent major system delays of 30-minutes or longer. We apologize if you were inconvenienced by any of these delays and thank you for riding Muni. Incidents are posted on this page...

Project

Muni Funding Working Group

Project Introduction

Between September 2024 and March 2025, the Muni Funding Working Group reviewed policy options on efficiency improvements, new funding sources, service cuts, and service enhancements. The SFMTA then...

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SFMTA Real Estate for Rent

Chinatown Rose-Pak Station Union Square Market Street Station Fifth & Mission / Yerba Buena Garage Moscone Center Garage Sutter-Stockton Garage Polk Bush Garage Rent a Retail Space Are you looking for...

Project

Speed Safety Cameras

Project Introduction

Speed safety cameras are a proven tool to address excessive speeding and reduce severe and fatal injury traffic collisions. With the passage of AB 645, San Francisco can now utilize this life-saving...

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Muni Metro Accessible Stops

All Muni Metro underground stations (Embarcadero, Montgomery, Powell, Civic Center, Van Ness, Church Street, Castro Street, Forest Hill, Chinatown-Rose-Pak and Union Square-Market Street) are...

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Travel Training

Free Travel Training is available for individuals or groups of older adults and people with disabilities who would like to improve their transit skills or gain more experience using the Muni system...

Project

Larkin Street Quick-Build

Project Introduction

The Larkin Street Quick-Build Project extent is Larkin Street from Market Street on the southern end to Sutter Street on the North end, in the Tenderloin neighborhood of San Francisco. All the major...

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Faces of Muni: Meet Dennis Billups

Meet Dennis Billups, a San Francisco native and lifelong disability rights activist. With a career spanning more than five decades, Dennis participated in the historic 1977 504 sit-ins at the San...