FINAL UPDATE: Delay at Fulton and 21st has cleared. IB/OB 5R resuming regular service. (More: 24 in last 48 hours)

Chief Strategy Officer

Office of the Chief Strategy Officer (CSO)


The Office of the Chief Strategy Officer (CSO) oversees a division responsible for implementing agency-wide strategies and programs to meet the SFMTA's key policy objectives. In collaboration with the SFMTA Executive Team, the CSO division advances agency-wide strategy execution, leads major program design and management, analyzes strategic risks and opportunities, and leads business process improvement initiatives to enhance agency government operations. The CSO division also coordinates and works with other departments and agencies of the City and County of San Francisco, transportation, and mobility partners, as well as other public and policy groups, to support the SFMTA's initiatives and advance priority policy objectives. 


Our Responsibilities 

The Office of the Chief Strategy Officer (CSO) includes various units and sections that function to support the operations of the SFMTA. 

SFMTA Project Management Office (PMO) 

SFMTA Building Progress Program 

Design Strategy and Delivery Section 

Government Operations Section 

Shelter and Platform Maintenance Section 

Facilities and Real Property Management Section 



Transportation 2050

National Transit Adaptation Strategy

Building Progress Program

Potrero Yard Modernization

Presidio Yard Modernization 

Castro Street Accessibility Improvements


Additional Information/Services

Advertise on Muni

Wireless Facility Policy

Facilities Framework (2017)

Real Estate and Facilities Vision for the 21st Century

Request New Transit Shelters

Request Transit Shelter Maintenance