Chief of Staff Office & External Affairs
The Chief of Staff’s Office supports the Director of Transportation’s management and administration of SFMTA and creates positive change for the Agency by leading key initiatives. The division is responsible for implementing the Agency’s six-year...
Communications
The External Communications, Marketing & Outreach Division is responsible for internal and external communications that engage and share information with customers, stakeholders and the public. The division is responsible for media and public...
Compliance
The Contract Compliance Office (CCO) seeks to create a level playing field on which Small Business Enterprises (SBEs) and Disadvantaged Business Enterprises (DBEs) can compete fairly for contracts and subcontracts. It also oversees prime contractors'...
Construction
Our Responsibilities Providing construction management and inspection services during the procurement/construction phase of contracts Providing inspection services during construction/implementation Managing the change/modification process, and...
Contract Administration
Our Responsibilities Preparing procurement documents necessary for contracting services for consultants, job order contracting, and construction contractors by providing services during the procurement/bidding of contracts, administering the payment...
Contracts & Procurement
Our responsibilities Contracts & Procurement - Facilitate contract selection process ensuring that all phases are followed to include review of scope, advertising, bid evaluation, award and certification; Ensure compliance with all contracting rules...
Customer Communications
Real-time Muni service alerts and customer service on Twitter (and via text and email) 5am to 9pm, Monday through Friday and on weekends. Muni Customer Service enables the SFMTA to build a workforce that embraces a culture of service and provides...
Design Strategy and Delivery
General Description The CSO Design Strategy and Delivery Section employs a collaborative, data-driven, and iterative human-centered design process. Leading and supporting mission-critical internal and external work streams and projects, the team...
Director of Transportation
Under the leadership of Julie Kirschbaum as the Director of Transportation, the SFMTA works together to plan, build, operate, regulate and maintain the transportation network, with our partners, to connect communities. Public Records Request The San...
Director of Transportation Search Committee (2019)
Responsibilities The Board of Directors Search Committee for the Director of Transportation was an ad hoc committee that met during 2019. The committee was appointed by SFMTA Board Chair, Malcolm Heinicke, and was chaired by Director Amanda Eaken...
Emergency Preparedness
Emergency Preparedness is a unit of Security, Investigations & Enforcement Section Our Responsibilities Develop and enhance SFMTA emergency management capabilities Coordinate interdepartmental/interagency emergency management and Homeland Security...
Employee & Labor Relations
Employee & Labor Relations The Employee and Labor Relations Division supports the Agency’s Mission, Vision and Values by promoting non-adversarial labor-management relations in dealing with employees and their organizations to effectively and...
Shana Dines
Employee Health & Wellness
Employee Health & Wellness - License & Medical/Drug & Alcohol Program/Peer Assistance Program/Employee Assistance Program - CARE Ensure SFMTA employees can safely perform their job duties Ensure validity of employee-required DMV Commercial License...
Equal Employment Opportunity Office
The Equal Employment Opportunity (EEO) Office is responsible for leading, building and implementing SFMTA’s EEO Programs, including: Protecting equal employment opportunity rights at SFMTA through education and training; Monitoring our compliance...
Equitable Communications Section
Equitable Communications is the unit within the Office of Racial Equity & Belonging which directs the development of comprehensive strategies and standards for communication that will advance racial equity, social equity and transportation equity...