Maintenance of Way
Our Responsibilities Track and Signal Maintenance, Infrastructure Maintenance and Overhead Lines; maintaining facilities and infrastructure (garages and shops), light rail right-of-way, track way, fare collection system, vehicle and station cleaning...
Marketing & Digital Communications
The Marketing and Digital Communications team oversees all the creative services for the agency, including our brand guidelines, photography and photo archive, graphic design, wayfinding and signage. We manage the public service announcment (PSA)...
Media Relations & Social Media
Drives efforts to increase public awareness and understanding of and confidence in the SFMTA and its role managing the city’s transportation system through robust relationships with media partners, media monitoring and proactively promoting the work...
Office of Civil Rights
The SFMTA Office of Civil Rights (OCR) brings together all the agency sections working to implement Civil Rights and Equity programs so they can collaborate with and support each other. Previously, these sections operated out of different divisions...
Office of Racial Equity & Belonging
The Office of Racial Equity & Belonging (OREB) is responsible for directing and developing strategies for advancing racial equity, mobility justice and intersecting equity needs in all areas of work at the agency. The office directs integrated...
Ombuds Office
Focusing on the employee experience, the Ombuds Office provides a safe, confidential place to discuss concerns and explore possibilities for resolution. The Ombuds is committed to approaching every situation from a point of neutrality, providing...
Operations
Our Responsibilies Parking Meters – Installs, modifies and maintains 26,525 parking meters; evaluates new technologies for meter replacement and enhancement. Signs - Installs, modifies, and maintains over 200,000 traffic and parking signs. Paint -...
Parking Enforcement
Parking and Traffic Enforcement consists of various details including general meter enforcement, color curbs, commute zones, double parking, abandoned autos, resident permit parking. The subdivision is responsible for towing of illegally parked...
Parking Revenue & Operations
The Parking, Curb Management, Operations and Contract Administration Group sets parking and curb regulations and manages on-street and off-street assets and related contracts, to achieve the SFMTA's strategic goals and to raise revenue to support...
Parking Services Contracts & Related Services and Parking Capital Improvement Program (CIP)
Rob Malone
Payroll
Payroll is a part of HR Operations Our responsiblities Set Up and Maintainance of Employee Pay Data: Personal data, job data, federal, state tax information, general and benefit deductions, premium pays, and direct deposits Collection of time and...
Performance & Strategic Planning
Our responsibilities Performance – Leads strategic planning, capital project controls, performance measurement, process improvement, and the MuniMobile fare payment program for the Agency.
Planning
The Planning subdivision consists of the following sections: Long Range Planning & Policy – Creates local and regional transportation plans and addresses capital planning, asset management, climate change action, and sustainability within the agency...
