Divisions & Units

Responsibilities The primary functions of the Policy & Governance Committee of the SFMTA Board of Directors are: Assist the Board in the task of overall governance, including considering and recommending policies and procedures concerning the Board’s...

Policy, Process & Practice Improvement is the unit within the Office of Racial Equity & Belonging (OREB) that conducts research, change management processes and strategic planning to implement agency equity goals. The Policy, Process & Practice...

Our Responsibilities Provide management controls and support for all capital projects Provide timely and effective communication of capital program status to all internal and external stakeholders; Continuously improve and/or develop key business...

SFMTA Project Management Office The SFMTA Project Management Office (PMO) supports the effective execution of all SFMTA projects, by maintaining a shared project culture, agency-wide and uniform process, and defining metrics for the SFMTA’s complete...

Responsible for informing and engaging the public and internal stakeholders to support the delivery of projects in the SFMTA's Building Progress Program and support communications for the Transportation 2050 effort.

Responsible for informing and engaging the public while supporting the delivery of projects to improve our transportation system. Working closely with Transit and Capital Programs and Construction divisions, this unit handles a wide variety of...

Our responsibilities Establishing, implementing and continuous monitoring of the Quality Management System for design, procurement and construction to provide management with the confidence that the quality necessary for safe and reliable operation...

General Description The Facilities and Real Property Management Section is responsible for creating and maintaining innovative spaces including buildings, grounds and workplaces that support delivering excellent transportation choices for San...

Citations Processing and Parking Permits Oversight of the processing, payment, review and customer service associated with the approximately 1.5 million parking and transit citations issued annually and generating approximately $90 million in revenue...

System Safety reports to the Director of Transportation Our Responsibilities Providing a safe environment for riders, employees and the citizens of the City and County of San Francisco and maintaining a Safety Program that attains an optimum level of...

Scheduling is a department of Planning, Scheduling & Safety Services (PS3).

Security, Investigations and Enforcement (SIE) provides all security, fare enforcement, and investigative services for the SFMTA, including: Proof of Payment Unit – Conducts inspections for fare compliance on all SFMTA vehicles, bus stops, rail...