Commuter Shuttle Program Complaints Share this: FacebookTwitterEmail Use the form below to submit complaints or concerns about commuter shuttles. SFMTA - Shuttle Program Complaint Form Name (Optional) Phone (Optional) Email (Optional) Location (Nearest Intersection) Shuttle Vehicle Permit Number Date of Occurrence Description Attachment Captcha Please enter the characters you see in this picture: Characters This helps prevent automated form submissions. If you are not sure what the characters are, make your best guess. You will have another try in the next screen.Can't see the image? Click here for an audible version in English. Need assistance with this form?