FINAL UPDATE: Delay at Mission and 10th has cleared. IB 14 & 14R resuming regular routes. (More: 28 in last 48 hours)

Lifeline Pass Online Application

New Applicants

Please select "New Lifeline Card" below and complete the application. Your Lifeline ID card will be mailed to you.

Replacement Cards

Please select "Replacement Lifeline Card" and complete the application. Your replacement Lifeline ID card will be mailed to you.


Contact Information

Enter as mm-dd-yyyy
If you are 5-18, 65+ years of age, or have a disability, please apply for the Free Muni Program instead of Lifeline.

Proof of Income

Upload one of the following proofs of income here.
  • Medi-Cal card 
  • SNAP or EBT card
  • Women, Infants & Children (WIC) Supplemental Nutrition Program (screenshot of your phone app)
  • San Francisco Department of Homelessness and Supportive Housing (HSH) Coordinated Entry eligibility letter

*Uploaded file must be less than 20 MB. File types are restricted to Microsoft Office file type, jpg, png, and pdf.

If your application is accepted, your last transit citation issued within 30 days of enrollment is eligible for dismissal. Please provide a citation or ID number from the citation so that we may review your record.