UPDATE: IB/OB 29 cleared at Paul & Crane. Regular service resuming. Expect rolling delays. https://t.co/9LtEZLaRv6 (More: 11 in last 48 hours)

Lifeline Pass Online Application

New Applicants

Please select "New Lifeline Card" below and complete the application. Your Lifeline ID card will be mailed to you.

Replacement Cards

Please select "Replacement Lifeline Card" and complete the application. Your replacement Lifeline ID card will be mailed to you.

 


 
Contact Information



If you are 5-18, 65+ years of age, or have a disability, please apply for the Free Muni Program instead of Lifeline.







Proof of Income

Upload one of the following proofs of income here.
  • Medi-Cal card 
  • SNAP or EBT card
  • Women, Infants & Children (WIC) Supplemental Nutrition Program (screenshot of your phone app)
  • San Francisco Department of Homelessness and Supportive Housing (HSH) Coordinated Entry eligibility letter
  • Unemployment Benefits letter from EDD letter stating you have applied for or are receiving benefits. Letter must be issued in 2020. Acceptable forms include:
    • Application receipt notice - example
    • Benefits receipt notice - example
    • New account confirmation email from EDD


*Uploaded file must be less than 20 MB. File types are restricted to Microsoft Office file type, jpg, png, and pdf.
                   
Check this box if you do not have one of the above items, but still qualify based on income. If requested, you will be required to provide documentation proving income level. Failure to respond will result in termination from the program and/or administrative fines.  
Household Size / Annual Income
  • 1- $25,520
  • 2 - $34,480
  • 3 - $43,440
  • 4 - $52,400
  • 5 - $61,360
  • 6 - $70,320
Requirements 


By submitting this form you (1) attest the information provided is true and accurate and (2) understand the SFMTA may conduct audits, and (3) if requested, you will be required to provide documentation proving income level.


Failure to respond will result in termination from the program and/or administrative fines.