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MuniMobile Frequently Asked Questions

International Users: The MuniMobile app currently does not support account creation and login for international customers (except in Northern America, Germany & India). Until this issue is resolved...

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Boot Hearings

To Schedule a Boot Hearing After Immobilization We understand your frustration when you return to your parked vehicle only to find that your vehicle has been booted. If you believe that your vehicle...

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Muni Refund Policy

Fare refunds are only available for Cable Car tickets and 1, 3 and 7 Day Passports due to a verifiable Cable Car service disruption. Refunds are not available for scheduled cable car maintenance and...

Blog post

Video: Zaza With the Pass, Jumps On Muni!

5 years 10 months ago

For the past few months, our agency has successfully provided service to Chase Center—delivering patrons to headline concerts, wrestling matches and corporate events. Parking at the arena and in...

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Proof of Payment

We're all required to comply with Muni's requirements for "Proof of Payment." So, before you enter Muni's transit system or board vehicles, here are some rules to guide you. Proof of Payment and All...

Blog post

New Muni Fare Machines Now Aboard All Buses

7 years 6 months ago

We’ve officially installed our new, smarter fareboxes aboard all Muni buses. We are seeing continuously improving performance while the vehicles are in service and will now move to the rail fleet to...

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MuniMobile

New Release: MuniMobile now supports integrated trip planning, fare payments and transit information. Read more about it on our MuniMobile release blog post. ATTN: The MuniMobile system requires you...

Blog post

Heads Up: Muni Fare Increases Coming July 1

6 years 2 months ago

Starting July 1, Muni fare rates will increase for single-trip fares using cash and Limited Use Tickets. We understand that fare hikes are never popular, but they are necessary to keep the system...

Blog post

Meet Your New On-Board Muni Fare Machines

8 years 2 months ago

Look for these new fareboxes on your Muni vehicle starting this week. They’ve made thousands of Muni rides possible each day. And after more than 25 busy years of transit transactions, our old on...

Fares

Single Ride - Adult (ages 19-64)

A single ride fare on Muni is good for 120 minutes of travel, whether it be on a single route or a trip with multiple transfers across buses and light rail. You can save up to $0.50 per trip by paying...

Blog post

Super Bowl 50 Fans: Enjoy Your Visit With MuniMobile

9 years 6 months ago

Fans in town for San Francisco’s Super Bowl 50 events won’t want to miss out on apps like MuniMobile. Here's why: MuniMobile allows you to purchase and store tickets for Muni bus, trains and cable...

Blog post

Ride to Chase Center Events Along the New T Third

2 years 7 months ago

Starting January 7, take the S Shuttle Mission Bay on the new T Third line via Central Subway to Chase Center events. Service on the new T Third Line from Chinatown Rose-Pak to Sunnydale starts...

Fares

Cable Car Single Ride

Please purchase your cable car fare before boarding the vehicle. To board cable cars at Powell & Market, Bay & Taylor and Hyde & Beach Streets, you must purchase your fare in advance (applies 8 a.m...

Press releases

SFMTA to Launch Mobile Fare Payment Pilot

The San Francisco Municipal Transportation Agency (SFMTA), which oversees all transportation in the city, including the Municipal Railway (Muni), today announced that it will pilot a new smartphone...

Press releases

Muni Fare Increase Begins July 1

The San Francisco Municipal Transportation Agency (SFMTA), which manages all transportation in the city, including the Municipal Railway (Muni), reminds customers that select fares will increase...