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Blog post

Pre-Pay, Get Cable Car Tickets the Easy Way!

6 years 2 months ago

No experience is more San Francisco than riding a cable car, its a trip through history and the most exciting way to climb our steep hills. Something you might not know about the city’s cable cars is...

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MuniMobile Frequently Asked Questions

International Users: The MuniMobile app currently does not support account creation and login for international customers (except in Northern America, Germany & India). Until this issue is resolved...

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Boot Hearings

To Schedule a Boot Hearing After Immobilization We understand your frustration when you return to your parked vehicle only to find that your vehicle has been booted. If you believe that your vehicle...

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Muni Refund Policy

Fare refunds are only available for Cable Car tickets and 1, 3 and 7 Day Passports due to a verifiable Cable Car service disruption. Refunds are not available for scheduled cable car maintenance and...

Blog post

Video: Zaza With the Pass, Jumps On Muni!

6 years 2 months ago

For the past few months, our agency has successfully provided service to Chase Center—delivering patrons to headline concerts, wrestling matches and corporate events. Parking at the arena and in...

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Hearing Request Review

Free language assistance is available. For assistance, please call ☎ 311 (Outside SF 415.701.2311; Teletypewriter 415.701.2323). A 311 staff member can provide more information. Hearing Request Review...

Blog post

New Muni Fare Machines Now Aboard All Buses

7 years 11 months ago

We’ve officially installed our new, smarter fareboxes aboard all Muni buses. We are seeing continuously improving performance while the vehicles are in service and will now move to the rail fleet to...

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Proof of Payment

We're all required to comply with Muni's requirements for "Proof of Payment." So, before you enter Muni's transit system or board vehicles, here are some rules to guide you. Proof of Payment and All...

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MuniMobile

New Release: MuniMobile now supports integrated trip planning, fare payments and transit information. Read more about it on our MuniMobile release blog post. ATTN: The MuniMobile system requires you...

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Paper Form Hearing Request

Free language assistance is available. For assistance, please call ☎ 311 (Outside SF 415.701.2311; Teletypewriter 415.701.2323). A 311 staff member can provide more information. Important To request a...

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Online Hearing Request

Free language assistance is available. For assistance, please call ☎ 311 (Outside SF 415.701.2311; Teletypewriter 415.701.2323). A 311 staff member can provide more information. Important To request a...

Blog post

Heads Up: Muni Fare Increases Coming July 1

6 years 6 months ago

Starting July 1, Muni fare rates will increase for single-trip fares using cash and Limited Use Tickets. We understand that fare hikes are never popular, but they are necessary to keep the system...

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How to get a Payment Waiver or Discount

Free language assistance is available. For assistance, please call ☎ 311 (Outside SF 415.701.2311; Teletypewriter 415.701.2323). A 311 staff member can provide more information. On this page About the...