Customer Communications
Real-time Muni service alerts and customer service on Twitter (and via text and email) 5am to 9pm, Monday through Friday and on weekends. Muni Customer Service enables the SFMTA to build a workforce...
Real-time Muni service alerts and customer service on Twitter (and via text and email) 5am to 9pm, Monday through Friday and on weekends. Muni Customer Service enables the SFMTA to build a workforce...
Responsible for informing and engaging the public and internal stakeholders to support the delivery of projects in the SFMTA's Building Progress Program and support communications for the...
Pursuant to SFMTA Order No. 6676, the San Francisco Municipal Transportation Agency held an online public hearing on Friday, August 25, 2023 regarding the following proposed changes. On August 30...
Between Van Ness and Polk
Racial equity training is a core component of SFMTA’s Phase One Racial Equity Action Plan (REAP). This is a commitment to creating a work environment that is responsive, equitable, and inclusive for...
Detailed accounts of recent major system delays of 30-minutes or longer. We apologize if you were inconvenienced by any of these delays and thank you for riding Muni. Incidents are posted on this page...
Lydia So, a championed public servant, advocate for the AAPI community and an accomplished urban planner, designer and architect, has joined the SFMTA’s Board of Directors. She was appointed in June...
San Francisco —The San Francisco Municipal Transportation Agency (SFMTA) releases the following upcoming event-related traffic and transit impacts for this holiday week, from Thursday, Sept. 7 through...
Muni Metro is one of only a handful of “legacy” systems in the country. Much of the system’s origins date back over a hundred years to the first era of urban streetcar systems. In the 1970s, when BART...
The application period for the Community Working Group closed on October 18, 2023. Thank you for your interest! Are you a regular Muni Metro rider? Are you involved in your community and live or work...
Name This informal advisory group is called the Muni Metro Capacity Study Community Working Group, or Muni Metro CWG. Purpose The Muni Metro CWG will provide feedback, recommendations, and community...
The Geary Boulevard Improvement Project was approved by the SFMTA Board of Directors in August, paving the way for a better bus ride and a safer Geary. What changes will happen first?“Quick-Build”...