Free language assistance is available. For assistance, please call ☎ 311 (Outside SF 415.701.2311; Teletypewriter 415.701.2323). A 311 staff member can provide more information.
FRAUD ALERT: Delinquent SFMTA parking ticket scam
Updated March 2026
Look up Parking Ticket or Transit Citation information online
Using this page you can:
- Make a payment
- Check on the status of a protest
- Download and print copies of a Parking Ticket or Transit Citation
If you receive a parking or transit citation you must pay or protest the citation by the due date, or you will be subject to late fees and collections fees. Do not pay a citation if you wish to protest it.
Handwritten tickets issued by San Francisco Police Department (SFPD) may take up to 14 days to be entered into the citation lookup tool. The payment and protest timeline for these citations starts on the day they are available in our system, not the day they were issued.
Full list of fees and fines
Ways to Pay
Pay Online
- For same day payment posting and electronic receipt you can pay using the online portal.
- There is a $2.00 or 2.15%, whichever is greater, card processing fee for credit or debit card payments. To avoid this fee, pay online using e-check.
Visit the Online Portal
Pay by Phone:
- You can pay by phone by calling:
415.701.3099 or 800.531.7357
Pay by USPS mail:
- Using the pre-printed envelope provided, send check or money order payable to “SFMTA” (include Parking Ticket or Transit Citation number on check).
- If you do not have the pre-printed envelope, mail payment to:
SFMTA Customer Service Center
11 South Van Ness Avenue
San Francisco, CA 94103.
Pay In Person:
- Visa, MasterCard, American Express, and debit cards accepted.
- The SFMTA Customer Service Center is open Monday-Friday from 8:00 AM - 5:00 PM
- The SFMTA Customer Service Center is closed on Federal Holidays.
- The SFMTA Customer Service Center is located at:
11 South Van Ness Avenue
San Francisco, CA 94103
Use this Google Map webpage for easy directions.
Directions
Contest Your Parking Ticket or Transit Citation (Submit A Protest)
Parking Tickets or Transit Citations must be protested within 21 days from the date the ticket is issued or from the date of the first courtesy notice. Protests will not be considered after that period of time has expired. Do not pay your Parking Ticket or Transit Citation if you wish to protest it.
Handwritten tickets issued by SFPD may take up to 14 days to be entered into the citation lookup tool. The payment and protest timeline for these citations starts on the day they are available in our system, not the day they were issued.
DMV Registration Hold
Delinquent parking citations will be transmitted to the Department of Motor Vehicles (DMV) and you will be required to pay the balance in order to renew your vehicle registration. Citation payments made directly to the DMV will take up to eight (8) weeks to be received by SFMTA.
If your vehicle is booted or towed prior to SFMTA receiving payment from DMV you will be required to submit payment for those citations directly to SFMTA. A refund will be processed once payment is received. If you have five or more outstanding citations you are encouraged to pay directly at the SFMTA Customer Service Center and obtain proof of payment to present at a DMV office to release your registration hold.
“Fix-It” Compliance Tickets
If you have been cited for a compliance violation such as “no plates” Vehicle Code 5200 or “expired/missing registration tags” Vehicle Code 5204A.
You may provide proof of correction by doing one of the following:
- Having any California law enforcement officer or authorized DMV employee sign the back of the ticket; or,
- If you no longer have the ticket, complete the Proof of Correction Form; or
You can submit your proof by either:
- Online - Completing the online form and paying the $10 fee via credit card or electronic check; or
- By Mail - Mail the proof of correction, along with a check for $10, to SFMTA Customer Service Center, ATTN: Compliance Tickets, 11 South Van Ness Avenue, San Francisco, CA 94103. Please note that if both the proof of correction/compliance and the $10 fee is not received within 21 days, you will be responsible for late payment penalties that may accrue.
Payment Alternatives
Customers can perform community service or set up a payment plan for parking and transit violations.
Discounts for People Experiencing Homelessness
People experiencing homelessness in San Francisco are eligible to receive a number of citation waivers and discounts for Towed vehicles.
Refunds for Parking Ticket or Transit Citation Overpayment
Please complete the citation overpayment online form if you have overpaid a Parking Ticket or Transit Citation and would like that refunded or applied to another citation.
Fleet Program
The Fleet Program provides companies who deliver products or services in San Francisco with a consolidated monthly payment option. Participating companies receive a monthly invoice, payable by check only, representative of all vehicles in their fleet. Email fleetprogram@sfmta.com for more information.