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Daylighting

What is daylighting? “Daylighting” improves safety at intersections by creating a better line of sight between people driving and people in crosswalks. By keeping the area next to crosswalks clear of...

Project update

Phase 1: 16th Street Improvement Project

Project Introduction The 22 Fillmore serves 18,000 daily riders, but it currently travels at less than 4 miles per hour on parts of 16th Street. To address the transportation needs of current and...

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Performance Metrics Archive

These archived performance dashboards tracked the Agency's progress in meeting the goals and objectives outlined in the SFMTA's past Strategic Plan (FY18-FY20). Click a link below to view the...

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Potrero Yard Modernization Project - Public Art

As a City-owned facility, and in compliance with the San Francisco’s Art Enrichment Ordinance, two percent of the Potrero Yard bus facility construction costs have been allocated by SFMTA and PNC for...

Project update

Project Launches with Listening Tour

The project team is working closely with the Ocean View community to determine where improvements need to be made. We will use this feedback to help shape our proposals. During the first round of...

Project update

Project Shares Initial Proposals

Feedback received during the first round of outreach helped our project team develop initial proposals that we shared with the community in the fall of 2022. We have shared the proposals and received...

Project update

Potrero Yard Modernization Project Spring 2024 Newsletter

Hello, Neighbors! Welcome to the third edition of the Potrero Yard Modernization Project newsletter. Check out our updates since November to replace Muni's obsolete, century-old bus yard with a modern...

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About Accessible Services

Accessible Services Mission Statement In pursuit of equity and inclusion, the Accessible Services Section of the SFMTA supports implementation of system-wide Muni transit improvements that meet and...

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Who We Serve

Use these links to jump to sections on this page: Data on Disability and Aging in San Francisco Profile of Older Adults in San Francisco Challenges Facing Older Adults Profile of People with...

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7. Paratransit Financial

While ADA Paratransit is a federally-mandated service, it does not receive consistent dedicated federal funding. Instead, the SFMTA’s services for older adults and people with disabilities are funded...

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9. Paratransit Service Performance

Use these links to jump to sections on this page: Paratransit Service Overview Ridership Frequent Origins and Destinations Reliability Customer Feedback and Requests Identified Needs for Paratransit...

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2.3 Accessible Emerging Private Passenger Services

Key Takeaway: New private passenger services like Uber, Lyft and Autonomous Vehicles should be accessible to all users. Despite not having regulatory authority over these services, the SFMTA can...

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3.6 Modified Flag Stops

Key Takeaway: Flag stops are locations where the bus stops in the travel lane instead of the curb. Without access to the curb, bus operators are not always able to deploy the wheelchair ramp or lower...

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3.5 Improved Bus Shelters

Key Takeaway: Improving bus stop amenities includes increasing the quantity and quality of shelters, seating, lighting and real-time customer information at all stops, prioritizing high ridership...

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3.3 Accessible Surface Rail Stops

Key Takeaway: Riders who use mobility devices are not able to board or alight at surface stops without wheelchair accessible islands. Riders would benefit from the construction of six additional...

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3.2 Reliable Elevators and Escalators

Key Takeaway: Elevator outages significantly impact the accessibility of the fixed route system, especially at stations with only one elevator between station levels. The agency requires funding to...

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4.1 Service Planning for Accessibility

Key Takeaway: Planning Muni service to address issues such as crowding, reliability and stop spacing helps improve transit access for seniors and people with disabilities. The SFMTA centers...

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4.5 Continued Community Collaboration

Key Takeaway: Listening to input from advocacy organizations, community advisory bodies and individual riders is an important way to ensure Muni services are accessible to seniors and people with...