Performance Metrics

SFMTA Strategic Plan

The SFMTA Strategic Plan will guide our priorities over the next two years. We have set forth goals and performance metrics to measure our progress towards these priorities. We are developing dashboards and will post them here to share our progress.

Contact performance@sfmta.com if you have any questions or feedback regarding the performance metrics and dashboards.

System Metrics

Equity

Accessibility

Safety

Inclusivity

Trust

Accountability

Transparency

Economic Vitality

Service Quality

Resiliency

  • Muni mean distance between failure
  • Percent of capital budget towards the State of Good Repair
  • Asset condition score across key classes
  • Deferred infrastructure replacement

Environmental Stewardship

Livability

Climate Action

Workplace Metrics